What are the responsibilities and job description for the Facilities and Maintenance Manager position at ByHeart?
ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That’s why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.
When we launched our Whole Nutrition Infant Formula in 2023, we were the first new US infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.
We’re…
The first and only US-made* infant formula made with organic, grass-fed whole milk, not skim. The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list. The first infant formula company to receive Clean Label Project’s Purity Award (and we test for 700 contaminants vs the required 400). We ran one of the largest clinical trials in the US in 25 years. Our clinically proven benefits include:
We're proud to offer competitive, family-first benefits, including but not limited to:
ByHeart In the News
The Facilities and Maintenance Manager provides support for the efficient operation of our facilities, including coordination of building projects and maintenance services.
Leadership & Supervision
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
When we launched our Whole Nutrition Infant Formula in 2023, we were the first new US infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.
We’re…
- Less spit up**
- Softer poops**
- Easier digestion
- More efficient weight gain
- Made with globally sourced ingredients.
- Vs a leading infant formula
We're proud to offer competitive, family-first benefits, including but not limited to:
- Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
- Flexible paid time off: plus 12 company holidays, and your kid’s birthday off!
- 16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
- Up to 6% 401(k) Match to help you plan for your future.
- Company equity for every employee: because when we succeed, we succeed together!
ByHeart In the News
- Entrepreneur: The Illusion of the Shelf – The Driving Force Behind Infant Formula Shortages, and What Needs to Change
- Forbes: A Startup Wanted To Make A Better Baby Formula. It Took Five Long Years.
- Forbes: Entrepreneurs Breaking Barriers: Learn From Founders Who Took On The Impossible
- Business Insider: ByHeart Announces Published Data in a Scholarly Journal on Benefits of The Novel High Quality Protein Blend in Their Groundbreaking Next-Generation Easy to Digest Infant Formula
- Axios: Infant formula maker ByHeart raises $95 million
- Babylist 2025 Best formula for breastfed Babies
- Parents 2025 Closest to Breastmilk: The 7 Best Baby Formulas
- What to Expect: The 11 Best Baby Formulas of 2025, Vetted by Pediatricians and 300 Moms
- New Modern Mom: The Clean Formula Moms Are Loving
The Facilities and Maintenance Manager provides support for the efficient operation of our facilities, including coordination of building projects and maintenance services.
Leadership & Supervision
- Lead, mentor, and supervise a team of maintenance technicians, ensuring high standards of performance.
- Develop and maintain a positive, efficient work environment by fostering teamwork, discipline, and accountability.
- Conduct regular performance evaluations and provide ongoing training and development opportunities for the maintenance team
- Oversee daily maintenance activities, including scheduled repairs, inspections, and emergency troubleshooting.
- Ensure timely and efficient completion of all maintenance work orders.
- Develop and implement preventive maintenance schedules to minimize downtime and maximize equipment lifespan.
- Ensure compliance with safety protocols, environmental regulations, and company policies.
- Manage the maintenance inventory of tools, equipment, and spare parts to ensure necessary materials are readily available.
- Develop and manage the annual maintenance budget, including forecasting needs for tools, equipment, and repairs.
- Monitor expenditures and ensure maintenance costs are controlled within budgeted limits.
- Monitor the performance of key production equipment and infrastructure, identifying and addressing potential issues before they lead to failure.
- Lead efforts for equipment upgrades, replacements, and repairs.
- Ensure the maintenance and operation of the facility meets health, safety, and regulatory standards.
- Troubleshoot complex mechanical, electrical, and hydraulic issues, guiding technicians as necessary.
- Work closely with other departments to prioritize and schedule repairs and preventive measures.
- Maintain accurate records of all maintenance activities and repairs conducted.
- Bachelor's degree in Engineering, Facilities Management, or a related field (preferred).
- Proven experience (10 years) in a maintenance management role, preferably in Spray Drying, Dairy, Pharma, or Food Manufacturing.
- Experience with CMMS, SAP, and MS Office.
- Knowledge of the building process and construction principles.
- Knowledge of relevant regulations and building codes.
- Good verbal and written communication skills.
- Troubleshooting and problem-solving skills.
- Must be able to lift 50 lb./25 kg.
- Must have ability to stand, crouch, climb, and work in confined spaces to perform adjustments to equipment, use ladders, and perform various types of manual labor
- Ability to wear PPE as necessary
- Adhere to all safety policies and procedures, follow CGMP's, and work in a manner consistent with all corporate and regulatory, food safety, quality and sanitation requirements
- Will comply with all applicable federal, state, and local standards for the manufacture of infant formula and other non-infant nutritional foods.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
