What are the responsibilities and job description for the Business Development Coordinator / Internet Sales Agent position at Byers Ford?
Business Development Coordinator
At Byers Ford, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
- Medical, Dental & Vision
- Flexible Spending Accounts
- Short & Long Term Disability
- Life Insurance
- 401K Plan Company Match
- Vacation Pay
- Paid Holidays
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services
Byers is an Equal Opportunity Employer conducting business in a drug free work environment.
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
- Available to work 8am-5pm OR 9am-6pm Monday through Friday.
Qualifications
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen