What are the responsibilities and job description for the Sales Associate- Premier Retail Bakery position at By the Way Bakery?
Join Our Award-Winning Bakery Team!
By the Way Bakery is a high-end specialty bakery offering exceptional gluten-free, dairy-free, and kosher pareve treats that taste as good as – if not better than – traditional baked goods. With four successful locations and partnerships with Whole Foods and other high-end retailers, we're looking for a passionate Sales Associate.
We're specifically seeking candidates with retail team supervision. No restaurant experience required.
As a Sales Associate, you’ll be an essential part of our team, working hands-on with customers and teammates to ensure smooth daily operations. You’ll help deliver the outstanding service and premium quality we’re known for, all while contributing to a positive and professional store environment.
Key Responsibilities
Customer Experience Excellence
- Provide friendly, knowledgeable service that reflects our premium brand
- Support teammates in learning customer service best practices
- Answer customer questions with enthusiasm and product knowledge
Daily Operations
- Follow all opening and closing procedures with care
- Help maintain health, safety, and company standards
- Keep the store clean, organized, and visually appealing
Team Collaboration
- Work closely with your team to create a positive, supportive environment
- Take pride in your role and contribute to a strong team culture
- Set a positive example through great service and attention to detail
Inventory & Merchandising
- Assist with receiving and restocking products from our kitchen and distributors
- Ensure products are fresh, well-stocked, and properly rotated
- Help create attractive displays that showcase our quality and drive sales
What We're Looking For
Experience & Skills
- Prior experience in retail or customer-facing roles
- Comfortable multitasking in a fast-paced environment
- Strong communication and customer service skills
- Able to lift up to 50 lbs and stand for extended periods
- A driver's license and a car are a plus
Personal Qualities
- Positive attitude and genuine care for customer satisfaction
- Team player who enjoys coaching and developing others
- Detail-oriented with high standards for cleanliness and quality
- Professional demeanor with pride in representing our brand
Schedule & Commitment
- Flexible position: 3- 5 shifts per week, including weekends
- Holiday availability required (including Rosh Hashanah, Thanksgiving, and Christmas)
- This is not a seasonal position - we're seeking long-term team members (6 months minimum)
Training & Certifications
- Food Allergens Course certification (completed within the first 30 days if not already obtained)
- Comprehensive paid training provided on all procedures and products
Availability to work weekends and holidays.
Job Type: Part-time
Salary is $17.00 per hour plus tips
Shifts vary between morning (7 AM – 1 PM, sometimes earlier) and evening (1 PM – 7 PM).
Sundays are required: 7 AM – 4 PM.
Weekend availability is mandatory.
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 18 – 24 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
Ability to Commute:
- Greenwich, CT 06830 (Required)
Work Location: In person
Salary : $17