Director, Sales & Business Development Operations– Life Sciences

Who You’ll Work With

You will join one of our 45 offices in the US and become part of a committed team of over 1500 professionals shaping the future of manufacturing, regulated industries, and advanced technologies. You will be welcomed into a rapidly growing business and empowered to make an impact from day one. At BW Design Group, you will be valued, challenged, and supported by leaders who create an environment where you can achieve success and fulfillment.

When you join Design Group as the Director, Sales & Business Development – Life Sciences, you join a national team of industry experts serving some of the world’s most innovative pharmaceutical, biotech, and advanced therapeutics organizations. You will work closely with senior leaders, technical specialists, and subject matter experts across our Architecture, Engineering, Process, and Construction practices to help clients solve highly complex challenges and deliver transformative capital projects. The Director serves as both operational leader and strategic partner to the Life Sciences Market Commercial Team leadership, ensuring processes, tools, and teams support aggressive growth targets while maintaining quality, compliance, and brand excellence.

What You’ll Do

The Director, Sales & Business Development Operations is a strategic leadership role responsible for building and managing world-class sales operations and business development capabilities that enable competitive advantage and revenue growth. This role oversees proposal management, sales process governance, team leadership, and operational excellence across all pursuit activities—from opportunity planning through contract award. In this role, you will enable, coordinate, and operationalize the business development engine for BW Design Group’s Life Sciences sector. Instead of owning client accounts directly, you will run the systems, workflows, meeting coordination, and pursuit operations that allow our executives and market leaders to be effective in the field.

Key responsibilities include:

Sales Operations Leadership & Strategy

• Support execution of national Life Sciences growth strategies through structured coordination and planning
• Build and optimize sales operations function including team structure, resource planning, account management tools, capture plan templates, and technology stack (CRM system - OMS); implement transformation initiatives and continuous improvement programs to drive operational excellence
• Develop comprehensive sales operations metrics and reporting frameworks; track proposal win rates, pursuit metrics, cycle time, quality measures, and operational efficiency
  
  
  

Opportunity Planning, Capture Planning & Win Strategy Development

• Champion opportunity planning and capture planning processes for all significant pursuits; facilitate strategic planning workshops and early engagement sessions to develop differentiated value propositions and aligned win strategies
• Manage pipeline organization, pursuit logistics, and cross-functional team coordination ensuring strategic alignment and resource optimization; establish governance checkpoints and review gates
• Drive integration of win strategies and key themes throughout all pursuit deliverables; support business development and sales teams in client/competitor/market research and positioning strategies
• Partner with Finance on pursuit budgeting, resource forecasting, and financial performance tracking; ensure transparency and alignment on business development investments and returns
  
  
  

CRM & Sales Tools Management

• Maintain CRM accuracy, reporting cadence, and BD activity tracking to ensure transparency and consistency
• Manage pipeline organization, pursuit logistics, capture-planning coordination, and cross-functional team alignment
  
  
  

Market Intelligence & Presence Planning

• Track regulatory, therapeutic, and technology trends and share updates to support strategic decision-making
• Coordinate development of sector insights, value propositions, messaging, and thought-leadership content
• Assist with conference planning, event coordination, and industry association participation
  
  
  

Strategic Partnerships & Stakeholder Management

• Build and maintain strong collaborative relationships with Central Marketing, Market Sector Leadership, Client Relationship Developers, Regional leadership, and operational
• Support mentoring and coordination within the BD team to strengthen a culture of preparedness and follow-through
• Make an impact day-to-day by ensuring leaders are fully supported, well-informed, and positioned for successful client interactions
  
  
  

What You’ll Bring

• 15 years of experience in business development operations, pursuit coordination, project support, or related experience within the AEC or Life Sciences sectors
• Understanding of Life Sciences facilities, GMP environments, or capital project lifecycles
• Strong organizational and communication skills, including the ability to prepare executive-ready materials
• Demonstrated success supporting senior leaders through scheduling, project coordination, or pursuit support
• Proficiency with CRM systems and Microsoft Office tools
• Bachelor’s degree in engineering, architecture, business, communications, construction, or a related field (preferred)
• Professional credentials such as PE, RA, PMP, or other certifications are a plus
• Willingness to travel for major meetings, industry events, and internal engagements
• Relocation assistance may be available for exceptional candidates
  
  
  

Our culture and commitment to our people is what set us apart. We foster an environment of mutual respect, integrity, and a shared interest in the success of our professionals. Our model and entrepreneurial mindset offer a rewarding, flexible, and impactful career path. As a Director with BW Design Group, you will have access to extensive development resources, mentorship programs, and career acceleration opportunities.

If you feel you are on the path to this role but not quite there yet, we still want to talk. We excel at developing talented professionals into industry-leading consultants and client leaders.