Materials Planner - Service Parts

About Us:

BW Converting Solutions is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler Dünnebier (W D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

The Materials Planner – Service Parts plays a critical role in ensuring continuity of service and inventory availability during and after the organization’s transition from Infor XA to Microsoft Dynamics 365 Finance & Operations (F&O).

Short Term, this role serves as a hyper-care resource, supporting all functional teams by monitoring legacy XA Customer Orders (COs), Manufacturing Orders (MOs), and Purchase Orders (POs) to ensure timely completion and escalation as needed.

Long Term, the Materials Planner acts as a key liaison between Commercial and Operations teams, driving superior service through business process improvements, ERP support, inventory availability, and cross-functional coordination. This role has a direct impact on aftermarket service performance and overall business success across BWConverting and Barry-Wehmiller.

Key Responsibilities

ERP Transition & Hyper-Care Support (Short Term)

• Act as a hyper-care resource during the transition from Infor XA to Microsoft F&O.
• Monitor all legacy XA COs, MOs, and POs to ensure timely execution and closure.
• Proactively alert and coordinate with appropriate teams to address delays or risks.
• Support execution teams with technical and functional ERP troubleshooting.
  
  

Inventory Planning & Service Support (Long Term)

• Develop, monitor, and adjust PFEP (Plan for Every Part) stocking strategies across service warehouses to maximize availability and service levels.
• Evaluate daily inventory levels across all warehouses to fulfill open customer orders and coordinate inter-warehouse transfers.
• Determine item and requirement coverage using a speed-to-market mindset.
• Monitor and expedite sold items requiring enrichment.
• Provide planning and execution support for all Service Parts projects and sub-projects within Microsoft F&O.
• Ensure accurate item availability to support customer commitments and commercial objectives.
  
  

Liaison & Communication

• Serve as a primary liaison between Commercial, Operations, and Service Parts teams.
• Effectively represent and engage with the BWConverting Service Parts Leadership Team and business units.
• Communicate business requirements clearly and ensure alignment across teams.
• Collaborate regularly with Finance, Manufacturing Engineering, Engineering, IT, and other supporting functions.
  
  

Decision Making & Accountability

• Take ownership and accountability for business unit KPIs.
• Understand financial impacts and budgetary constraints when implementing inventory and process changes.
• Support and defend business unit initiatives and objectives.
• Identify issues early, resolve independently when possible, and escalate appropriately.
  
  

Leadership & Team Engagement

• Be accessible, visible, and actively engaged during regular business hours.
• Participate consistently in team activities and discussions.
• Coach, mentor, and support members of the Service Parts – Americas team.
• Challenge the status quo to improve speed-to-market, availability, and financial contribution.
• Recognize and encourage team members, fostering a culture of accountability and collaboration.
  
  

Position Requirements

Knowledge & Experience

• Minimum 2 years as a respected contributor within their facility or organization.
• 5 years of experience working with ERP systems (Infor XA, Microsoft D365 F&O preferred).
• Strong understanding of enterprise-level decision-making processes.
• Solid awareness of internal organizational and political structures.
• Demonstrated ability to work effectively with multiple stakeholders across the enterprise.
• Ability to understand and improve cross-functional business processes.
• Proven track record with a bias for action and continuous improvement mindset.
  
  

Success Profile

• Respected and trusted partner across teams and functions.
• Deep understanding of aftermarket service parts and their impact on business performance.
• Strong communicator who balances operational execution with strategic thinking.
• Comfortable navigating ambiguity during system transitions and driving solutions forward.
  
  

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

Paper Converting Machine Company