What are the responsibilities and job description for the ERSEA and Family Engagement Specialist position at BVCAP Head Start?
Description
Job Summary:
Responsible for directing and integrating all Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) and Family & Community Engagement operations to ensure recruitment, enrollment, and ongoing engagement of eligible families in accordance with Head Start Performance Standards. This position provides leadership, supervision, compliance oversight, and data-driven decision-making to support program outcomes.
Duties And Responsibilities
This position meets the criteria for exempt status under the Fair Labor Standards Act as an administrative/professional role. The position exercises independent judgment, manages program systems, supervises staff, analyzes data, and ensures regulatory compliance in support of Head Start program operations.
Brand Ambassador Standard (Essential Function)
All staff serve as brand ambassadors for BVCAP Head Start / Early Head Start. Every interaction with children, families, staff, partners, and community members must be friendly, welcoming, respectful, and trauma-informed. Communication is expected to be professional, timely, and courteous across all channels, including phone, email, written correspondence, and in-person interactions.
Requirements
Qualifications and Requirements:
The physical demands described herein are represented by those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand, reach with hands and arms, and talk or hear. The employee is frequently required to walk, sit, and use hands to handle or feel. The employee must occasionally lift and/or move up to forty-five pounds. The employee must have specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth perception.
I have read and received a copy of my job description on the date indicated below. I understand that it is my responsibility to read and become familiar with my job description and any subsequent changes that I receive. I understand that BVCAP Head Start to, delete, correct or update any or all the information in the job description in accordance to changing performance standards, policies, procedures and regulations. The job description is not necessarily a list of the entire responsibilities for the position but a summary of those that are of primary importance.
I further understand that this job description does not create any contractual obligations between BVCAP Head Start and myself. No verbal representations may be deemed to alter or oppose the content and intent of the job description.
By entering my name below, I acknowledge that I have read, understand, and agree to the terms and conditions listed above, and that doing so will act as my information.
Disclaimer: “This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position. Nothing in the job description restricts BVCAP’s Head Start’s right to change, assign, or re-assign duties and responsibilities at any time for any reason.
Job Summary:
Responsible for directing and integrating all Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) and Family & Community Engagement operations to ensure recruitment, enrollment, and ongoing engagement of eligible families in accordance with Head Start Performance Standards. This position provides leadership, supervision, compliance oversight, and data-driven decision-making to support program outcomes.
Duties And Responsibilities
- Direct and oversee eligibility, recruitment, selection, enrollment, and attendance activities in compliance with 45 CFR
- 1302.12–1302.16.
- Lead and coordinate Family & Community Engagement systems and community partnerships in accordance with 45 CFR
- 1302.50–1302.53.
- Supervise Family Advocates and ensure accurate intake, eligibility determination, and applicant data entry by center staff.
- Monitor, audit, and validate ERSEA and family engagement data to ensure accuracy, integrity, and regulatory compliance.
- Supervise and collaborate with the ERSEA/Data Clerk to ensure quality assurance, reporting accuracy, and data integrity.
- Provide training and technical assistance to staff and families on ERSEA processes, eligibility requirements, and engagement strategies.
- Analyze community assessment data to inform recruitment planning, service area needs, and partnership development.
- Prepare, review, and present required reports to the Office of Head Start, Policy Council, and Governing Board.
- Participate in monitoring reviews, audits, self-assessments, and continuous quality improvement activities.
- Job responsibilities may vary depending on the program model, site needs, and locations
This position meets the criteria for exempt status under the Fair Labor Standards Act as an administrative/professional role. The position exercises independent judgment, manages program systems, supervises staff, analyzes data, and ensures regulatory compliance in support of Head Start program operations.
Brand Ambassador Standard (Essential Function)
All staff serve as brand ambassadors for BVCAP Head Start / Early Head Start. Every interaction with children, families, staff, partners, and community members must be friendly, welcoming, respectful, and trauma-informed. Communication is expected to be professional, timely, and courteous across all channels, including phone, email, written correspondence, and in-person interactions.
Requirements
Qualifications and Requirements:
- Bachelor’s degree in Human Services, Social Work, Education, or a related field required
- Minimum of three (3) years of experience in Head Start ERSEA and/or Family & Community Engagement required.
- Demonstrated experience in staff supervision, data systems, compliance monitoring, and community partnerships.
- Bilingual (English/Spanish) preferred
The physical demands described herein are represented by those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand, reach with hands and arms, and talk or hear. The employee is frequently required to walk, sit, and use hands to handle or feel. The employee must occasionally lift and/or move up to forty-five pounds. The employee must have specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth perception.
I have read and received a copy of my job description on the date indicated below. I understand that it is my responsibility to read and become familiar with my job description and any subsequent changes that I receive. I understand that BVCAP Head Start to, delete, correct or update any or all the information in the job description in accordance to changing performance standards, policies, procedures and regulations. The job description is not necessarily a list of the entire responsibilities for the position but a summary of those that are of primary importance.
I further understand that this job description does not create any contractual obligations between BVCAP Head Start and myself. No verbal representations may be deemed to alter or oppose the content and intent of the job description.
By entering my name below, I acknowledge that I have read, understand, and agree to the terms and conditions listed above, and that doing so will act as my information.
Disclaimer: “This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position. Nothing in the job description restricts BVCAP’s Head Start’s right to change, assign, or re-assign duties and responsibilities at any time for any reason.