What are the responsibilities and job description for the Program Assistant position at BuzzClan?
Please find below the details:
Position: Program Assistant (GARS)
Location: Onsite – Orange, CA 92868
Duration: 6 months (Possibilities of extensions/conversion)
Shift: Day 5x8-Hour
Schedule : Monday to Friday, 8:00 a.m. – 5:00 p.m.
Key Responsibilities:
• Provide program support for grievances, appeals, and provider dispute activities.
• Monitor and process incoming complaints via phone, email, fax, mail, and internal tracking systems.
• Create and maintain complaint case files with accurate classification and documentation.
• Respond to information requests from regulatory agencies in a timely manner.
• Generate acknowledgment letters and assist with documentation for state hearing processes.
• Support administrative functions including file creation, scanning, routing, and forms development.
Minimum Requirements:
• High School Diploma or equivalent.
• 1 year of experience in grievances/appeals or Medi-Cal, Medicaid, or Medicare programs.
• Strong communication, organizational, and analytical skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
Preferred: Bilingual in Spanish, Vietnamese, Chinese, Korean, Arabic, or Farsi.
Salary : $28 - $30