Store Team Member

Store Team Member (Full Time)

Department: Store Operations

Reports To: General Manager

Location: Portland, OR

Job Summary

The Store Team Member is a flexible, hands-on role that supports daily store operations across receiving, inventory, product processing, order fulfillment, and customer service functions. Team members are placed based on store needs and may work across multiple areas. This role is ideal for candidates who thrive in a fast-paced, team-oriented environment and take pride in doing the job right.

Responsibilities

Receiving and Unloading:

• Unload trucks and containers by hand or using pallet jacks and other equipment.
• Sort, stage, and organize incoming merchandise for processing.

Inventory Management:

• Conduct physical inventory location scans and system updates using a smartphone and scanner to ensure accuracy.
• Organize warehouse shelves and condense items to create space for incoming product.
• Stock finished products in appropriate warehouse locations.
• Digitally close out processed pallets from the BuyWander system once fully processed.

Product Processing and Grading:

• Open boxes and match items to their corresponding entries in the BuyWander application.
• Inspect and document the condition of each item with accurate descriptions and photographs.
• Reseal boxes securely and attach company SKU labels after processing.
• Stock production and grading lines with necessary inventory to ensure continuous workflow.

Order Fulfillment:

• Pick, pack, and prepare orders for shipment accurately and on time.
• Verify order contents and ensure proper packaging before handoff.
• Maintain a clean and organized fulfillment workspace.

Customer Service:

• Assist customers in person with questions, purchases, and returns.
• Operate point-of-sale systems and process transactions accurately.
• Maintain a welcoming, clean, and organized store environment.

Warehouse Maintenance:

• Maintain a clean and organized workspace in accordance with company safety standards.
• Continuously remove debris, trash, cardboard, and recycling as they accumulate at workstations.
• Follow all established safety procedures, especially when using safety knives and handling heavy materials.
• Communicate discrepancies, issues, or concerns to a supervisor promptly.

Qualifications

• High school diploma or equivalent.
• Previous experience in a warehouse, retail, logistics, or fulfillment environment is preferred but not required.
• Ability to operate a smartphone and Bluetooth scanner.
• Strong attention to detail and commitment to accuracy.
• Ability to follow instructions, work independently, and communicate effectively with supervisors and team members.

Physical Requirements

• This role involves sustained physical activity throughout the shift. The following are bona fide requirements of the position:
• Ability to stand and walk for extended periods throughout the shift.
• Ability to lift, carry, and move up to 50 pounds repeatedly throughout the day.
• Ability to bend, stoop, and reach overhead frequently.
• Ability to work at a fast pace in a goal-driven environment.
• Position requires seeing, hearing, use of hands and fingers, sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities.
• Must be able to communicate with others including talking, hearing, and listening and exchanging communication.
• This position requires working both indoors and outdoors as business needs require. Employees may be exposed to a variety of weather and environmental conditions, including heat, cold, rain, wind, snow, humidity, and varying temperatures. Employees are expected to work safely in these conditions while following all company safety policies, using appropriate protective equipment, and taking reasonable precautions to prevent heat or cold related illness.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule and Wage

• Monday - Friday
• $18.00/ Hour
• Paid Vacation, Sick & Holidays
• Health, Dental & Vision
• 401K

BuyWander is an Equal Opportunity Employer. We make employment decisions based on qualifications, skills, merit, and business needs. We believe a range of skills, perspectives, and experiences strengthens our team and supports better outcomes for our employees and customers.