What are the responsibilities and job description for the Order Fulfillment Associate position at BuyWander?
Order Fulfillment Specialist - Full Time
Position Title: Order Fulfillment Specialist
Department: Fulfillment
Reports To: Fulfillment Supervisor
Job Summary: The Order Fulfillment Specialist is responsible for accurately and efficiently processing customer orders in the BuyWander warehouse. This includes picking orders, collating items, assisting customers with carryout, providing a welcoming environment for customers, and processing returns.
Responsibilities:
- Order Picking:
- Retrieve items from warehouse locations according to pick waves using a smartphone and scanner.
- Verify order accuracy and ensure items are in good condition.
- Order Collation:
- Assemble picked items into customer orders and prepare them for customer pickup.
- Ensure all items are included in each order and are packed securely.
- Customer Assistance:
- Greet customers warmly and assist them with carrying orders to their vehicles.
- Ensure that every item is accurately scanned out before leaving the building.
- Provide excellent customer service and address any inquiries or concerns.
- Returns Processing:
- Process customer returns according to company policies and procedures.
- Inspect returned items for damage and update inventory accordingly.
- Warehouse Organization:
- Maintain a clean and organized fulfillment area.
- Ensure items are stored in their designated locations.
Qualifications:
- High school diploma or equivalent.
- Previous experience in order fulfillment or a related field is preferred but not required.
- Strong attention to detail and accuracy.
- Excellent customer service and communication skills.
- Ability to operate a smartphone and Bluetooth scanner.
- Ability to lift and move heavy objects.
- Ability to understand direction and communicate with a supervisor.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift, carry, and move up to 50 pounds.
- Ability to bend, stoop, and reach.
- Ability to work in a fast-paced environment.
Schedule and Wage:
- Monday-Friday, shifts are 8:30-5:00 and 10:30-7:00
- $18/hour starting wage
Interested candidates should submit their resume to Sebastian@buywander.com
Job Type: Full-time
Pay: From $18.00 per hour
Work Location: In person
Salary : $18