What are the responsibilities and job description for the Client Growth Specialist position at Buyers Edge Platform?
Are you looking to launch your career in client management and relationship-building? Source1 is looking for a motivated Client Growth Specialist to join our growing team. In this role, you will support a portfolio of hospitality clients helping them understand rebate opportunities, get the most out of our programs, and build confidence using our tools and resources. We provide comprehensive training and ongoing mentorship so you can hit the ground running and grow with us.
As a Client Growth Specialist, you will be the friendly point of contact for a portfolio of smaller hospitality clients. Day-to-day, you will reach out to clients by phone and email, help them navigate Source1's programs, and guide them toward the tools and savings opportunities available to them. You will be supported by experienced team members, structured training, and clear processes, making this an ideal launchpad for a career in account management or client success.
Who we are:
Source1 is the leading data and technology company specializing in hospitality procurement. As a Buyers Edge Platform brand, Source1 goes beyond conventional solutions, offering innovative procurement strategies, flexible supply chain management, and tailored strategic services. Our commitment to hospitality success is reflected in providing our members with exclusive access to nationally contracted pricing on essential everyday supplies and services, dedicated account management, and seamlessly integrated data and technology solutions. At Source1, our customized solutions are designed to not only add significant value but also unlock unparalleled savings potential for hospitality operators.
We value the impact and connection that come from regular in-person collaboration. This position sits out of our Lake Worth, Florida office.
We are unable to offer work sponsorship for this role.
Your impact:
Customer Engagement & Growth
What's in this for you:
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
As a Client Growth Specialist, you will be the friendly point of contact for a portfolio of smaller hospitality clients. Day-to-day, you will reach out to clients by phone and email, help them navigate Source1's programs, and guide them toward the tools and savings opportunities available to them. You will be supported by experienced team members, structured training, and clear processes, making this an ideal launchpad for a career in account management or client success.
Who we are:
Source1 is the leading data and technology company specializing in hospitality procurement. As a Buyers Edge Platform brand, Source1 goes beyond conventional solutions, offering innovative procurement strategies, flexible supply chain management, and tailored strategic services. Our commitment to hospitality success is reflected in providing our members with exclusive access to nationally contracted pricing on essential everyday supplies and services, dedicated account management, and seamlessly integrated data and technology solutions. At Source1, our customized solutions are designed to not only add significant value but also unlock unparalleled savings potential for hospitality operators.
We value the impact and connection that come from regular in-person collaboration. This position sits out of our Lake Worth, Florida office.
We are unable to offer work sponsorship for this role.
Your impact:
Customer Engagement & Growth
- Proactively call and engage a large portfolio of smaller clients to increase their participation and rebate potential.
- Educate customers on program benefits, supplier options, and available rebates.
- Walk customers through portal features and resources to improve adoption and utilization.
- Track and report on customer engagement, growth opportunities, and participation metrics.
- Demonstrate strong knowledge of Source1’s supplier network and rebate programs.
- Provide guidance on optimizing purchasing decisions through contracted suppliers.
- Identify opportunities for upselling and cross-program participation.
- Maintain accurate records of customer interactions and progress in CRM.
- Consistently meet and exceed outreach and growth targets.
- Share insights with internal teams to support broader business strategies.
- Follow structured workflows to ensure high-quality customer touchpoints.
- Bachelor's Degree
- 2 years of related experience in client engagement
- Excellent phone and virtual communication skills
- Familiarity with Salesforce and Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability to explain complex information in a simple, customer-friendly way
- Strong organizational skills, attention to detail, and follow-up ability
- Self-motivated with a high level of initiative and ownership
What's in this for you:
- Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
- Grow with us. Enjoy strong training, development, and competitive pay.
- Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.