What are the responsibilities and job description for the Sales Operations Analyst position at Buyers Edge Platform, LLC?
A Sales Operations Analyst with a passion for using data to drive results, as well as making sure data is aligned! You will be a critical member of the sales operations team and are comfortable interacting with all levels of the organization. You will own providing data analysis and reporting and have exceptional analytical, data reporting and problem-solving skills. You thrive on complex challenges. You are an inquisitive self-starter, a "doer" who readily rolls up your sleeves to get the work done to drive and maintain moving the sales strategy forward. This will include ensuring data in the CRM is aligned and maintained for data quality.
As a Sales Operations Analyst with BEP, you will work with our Sales Operations Business Partners to maintain key reports and review key dashboards needed to manage the business. You will be an instrumental role in supporting our Sales organization by investigating day to day issues as they work accounts through the sales cycle. In addition to analyses, this role will be responsible for basic CRM administrative functions. This role reports to our Senior Director of Sales & Enablement & Operations.
Who we are:
Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.
Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to foodservice excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.
This position is based out of our office in Lake Worth, FL. We are unable to offer work sponsorship for this role.
Your impact:
- Maintain accurate information in salesforce CRM based upon cases assigned to you daily
- Ability to analyze data to provide insights and recommendations to key stakeholders
- Gain a deep understanding of the sales cycle and related Salesforce processes to support daily operations and issue resolution
- Provide data analysis on sales activity, pipeline, and account management to help identify business trends or areas for improvement
- Perform daily, weekly, and monthly reviews and analyses to monitor the business using operational metrics and reports and ability to document and clearly communicate the results of your efforts
- Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issue
- Daily Case Management for Sales Ops team, keeping maintenance of and responding within a timely manner for all cases.
- Working closely with Sales Ops Business Partner team to communicate patterns/themes within the cases flowing in
- Assist Sales Ops and IA with location updates in CRM for accurate reporting
- Communicate any questions regarding cases/assignments w/in 24 hours
- Campaign overflow
- Assist with administrative updates in CRM to support Campaigns by assigned due date
About you:
- Ideally a 4-year Bachelors' degree
- 2 year(s) of related work experience, preferably in an analyst role
- 2 year(s) experience with CRM tools (Salesforce preferred), including dashboard and report building
- Advanced skills in Microsoft Excel:
- Proficiency in the following required:
- Nested If Statements, PivotTables, vLookups and IndexMatch
- Proficiency in the following required:
- You are data-driven and detail oriented: You excel with reporting and analytics, and are able to conduct senior management level reporting, dissect and derive actionable insights from large datasets across multiple reporting environments
- Salesforce experience, including demonstrated dashboard building is required
- Ability to work in a fast-paced, collaborative environment as an individual contributor
- You are curious with a desire to dig in, troubleshoot, and solve problems
- Strong time management, organizational, and critical thinking skills with a high attention to detail
- Value feedback and constantly strive to improve and learn
- You have tenacity and are dependable with the ability to work autonomously
- Experience working in a SaaS or high-tech company is a plus
Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we're looking for!
What's in this for you:
- Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
- Grow with us. Enjoy strong training, development, and competitive pay.
- Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.
We welcome all.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
