What are the responsibilities and job description for the QA Engineer position at Buyers Edge Platform, LLC?
We are seeking a detail-oriented QA Engineer to ensure the quality and reliability of our restaurant technology solutions, including accounting software, payroll software, and kitchen management software. You will design and execute comprehensive testing strategies to deliver seamless experiences for restaurant operators across all digital touchpoints.
Who are we?
Back Office, a Buyers Edge Platform SaaS solution, dismantles siloed restaurant technology systems, offering Accounting & Bookkeeping, Payroll, Food Cost Management, and AP Automation as a unified tech stack. Developed by restaurant owners for restaurant owners, Back Office goes beyond traditional software; it's backed by industry experts who guide operators to make faster, more informed business decisions surrounding revenue, cost of goods, labor, and compliance. Through a combination of continued education and user-friendly software, independent, multi-location, franchise, and enterprise restaurant groups gain actionable insights into their performance, empowering them to make data-based operational decisions!
We are focused on performance, not presence. What matters is not that you are sitting in front of your computer from 9am to 5pm, but rather that you build highly effective and efficient software within agreed timelines. In practice, this might mean working extra hours some days to hit that while having other days that allow for more free time and recovery. Our goal is for Buyers Edge Platform to be a place where people are able to work in a way that is the most efficient and effective for them. This will enable us all to enjoy the solutions we build and the team we are on.
We are unable to offer work sponsorship for this role
Your impact:
- Design, develop, and execute comprehensive test plans and test cases for restaurant technology solutions, including accounting software, payroll software, and inventory control management software
- Perform functional, regression, integration, and performance testing across web, mobile, and hardware environments to ensure seamless operations in high-volume restaurant settings.
- Collaborate closely with product managers, developers, and restaurant operations teams to understand requirements, identify edge cases, and advocate for quality throughout the development lifecycle.
- Identify, document, and track software defects using bug tracking tools, and work with engineering teams to prioritize and resolve issues before production release.
- Develop and maintain automated test scripts and frameworks to improve testing efficiency and enable continuous integration and deployment practices.
- Conduct testing in simulated restaurant environments to validate real-world scenarios such as peak ordering times, payment processing, and order routing workflows.
- Participate in user acceptance testing with restaurant clients and gather feedback to inform product improvements and ensure solutions meet operational needs.
- Monitor production systems and analyze customer-reported issues to identify patterns, root causes, and opportunities for proactive quality improvements.
About you:
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field, or equivalent practical experience
- 3 years of experience in software quality assurance, preferably in hospitality, retail, or restaurant technology environments
- Proficiency in manual and automated testing methodologies, with hands-on experience using testing frameworks such as Selenium, Cypress, or Appium
- Strong understanding of web and mobile application testing across multiple platforms (iOS, Android, web browsers)
- Experience with API testing tools like Postman, REST Assured, or similar
- Familiarity with bug tracking and test management tools such as Jira, TestRail, or Azure DevOps
- Knowledge of SQL and ability to validate data integrity across databases • Understanding of CI/CD pipelines and version control systems like Git
- Excellent analytical and problem-solving skills with strong attention to detail
- Ability to work in fast-paced environments and manage multiple testing priorities simultaneously
- Strong communication skills to effectively collaborate with cross-functional teams and document findings clearly
- Relevant certifications such as ISTQB or similar QA certifications are a plus
Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we're looking for!
What's in this for you:
- Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
- Grow with us. Enjoy strong training, development, and competitive pay.
- Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.
We welcome all.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
