What are the responsibilities and job description for the Accounts Receivable Coordinator position at Butzel?
LOCATION: Troy, MI
GENERAL PURPOSE:
Butzel is seeking an energetic and detail-oriented professional to join our Accounting team as an Accounts Receivable Coordinator. This role requires strong communication skills, the ability to work both collaboratively and independently, and a commitment to delivering excellent client service. The ideal candidate thrives in a fast-paced environment and embodies Butzel’s core values: excellence, drive, trust, and teamwork.
RESPONSIBILITIES:
Accounts Receivable Management:
- Monitor and maintain a portfolio of client accounts, ensuring timely follow-up on outstanding balances.
- Generate and analyze A/R aging, ledger reports, and other financial reports to identify issues and support collection efforts.
- Independently resolve tasks related to collecting and servicing client accounts.
Client & Attorney Communication:
- Contact clients via email and phone regarding outstanding balances, payment status, and account inquiries.
- Collaborate with attorneys to review client A/R balances and prepare statements.
- Respond to inquiries received through the collections phone line and general A/R email inbox.
Billing & Payment Support:
- Research client information to support routine collection duties.
- Facilitate resolution of billing discrepancies by reviewing accounting records and troubleshooting issues.
- Set up payment plans, accept payments, and assist with the application of trust balances.
- Update billing information in the firm’s billing system as needed.
Reporting & Administrative Support:
- Complete monthly A/R reporting by firm deadlines.
- Assist with special accounting projects and other duties as assigned
QUALIFICATIONS:
Required:
- Strong computer skills and proficiency with Microsoft Office (Excel, Outlook, Word).
- Ability to learn and navigate multiple accounting or billing software systems.
- Excellent communication, organizational, and problem-solving skills.
Preferred:
- Experience in a law firm or professional services environment.
- Prior accounting or accounts receivable experience.
- Associate’s degree in Accounting or related field.
- Knowledge of FDCPA collection rules a plus.