What are the responsibilities and job description for the Licensed Behavioral Health & Community Engagement Specialist position at Butterfly Support Services?
Position Overview
The Licensed Mental Health & Community Development Specialist is a dual-role position designed to provide high-quality therapeutic services while also strengthening community partnerships, marketing the organization, and supporting business development. This role combines clinical expertise in mental health with external-facing responsibilities such as outreach, client engagement, grant support, and marketing communications.
The ideal candidate is both a compassionate clinician and a proactive relationship-builder, able to balance direct service with external engagement to advance the mission of Butterfly Support Services.
Key Responsibilities
Clinical Services
- Provide individual, group, and family therapy using evidence-based treatment modalities (CBT, DBT, trauma-informed care, etc.).
- Conduct comprehensive biopsychosocial assessments and diagnose using DSM-5 criteria.
- Develop, monitor, and update individualized treatment plans in collaboration with clients and families.
- Complete timely and accurate documentation, including session notes, progress notes, treatment plans, and discharge summaries.
- Respond to client crises, complete risk assessments, and develop safety plans when needed.
- Collaborate with psychiatrists, case managers, social workers, and other professionals to ensure holistic, coordinated care.
- Provide psychoeducation to clients and families to support long-term wellness and service engagement.
- Ensure compliance with ethical standards, CARF/state regulations, and Medicaid billing requirements.
- Track and report client outcomes and progress to support quality improvement efforts.
- Review progress notes
Community Engagement & Partnerships
- Build and sustain strong partnerships with schools, healthcare providers, faith-based organizations, and community agencies.
- Represent the organization at resource fairs, school events, community meetings, and conferences.
- Develop and implement outreach strategies to recruit and retain clients.
- Serve as the primary liaison for assigned partner agencies, ensuring clear communication and effective collaboration.
- Identify community needs and recommend new service opportunities or program enhancements.
- Lead presentations, workshops, and training sessions for partners, parents, and community stakeholders.
- Support referral pipeline management, ensuring referrals are tracked, followed up, and converted to active clients.
Marketing & Communications
- Develop and execute marketing strategies to promote the organization’s services and mission.
- Create and manage content for newsletters, press releases, brochures, and social media platforms.
- Collaborate with internal teams to align messaging, branding, and outreach campaigns.
- Support the development of culturally competent marketing materials that are accessible to diverse communities.
- Monitor marketing metrics and outreach engagement to evaluate campaign effectiveness.
- Represent the organization professionally in media, public speaking engagements, and community events.
Grant Writing, Fundraising & Resource Development
- Assist with researching, drafting, and submitting grant proposals, letters of intent, and funding requests.
- Track grant deadlines, reporting requirements, and assist in compiling required data.
- Support donor relations and fundraising campaigns by providing program data and success stories.
- Develop culturally competent and accessible client resources (guides, brochures, presentations).
- Maintain an updated database of referral sources and community partners.
- Collect and analyze outreach, referral, and engagement data for leadership reports.
- Identify and recommend opportunities for new contracts, MOUs, or expansion of services.
Organizational Support
- Actively participate in staff meetings, clinical supervision, and professional development opportunities.
- Provide input on program development, service gaps, and process improvements.
- Support compliance efforts by adhering to agency, state, and federal documentation and reporting requirements.
- Serve as an ambassador of the organization, upholding its mission, vision, and values in all interactions.
- Assist with onboarding new staff or interns by sharing community resources, documentation practices, and agency culture.
- Perform other duties as assigned by the Program Director.
Qualifications
- Degree in Social Work, Counseling, Psychology, Marketing, or a related field.
- Active state licensure as LSW, LPC, LMFT, or higher
- Minimum 2–3 years of clinical experience in therapy, assessments, and treatment planning.
- Strong knowledge of behavioral health systems, DSM-5 diagnoses, and evidence-based interventions.
- Demonstrated experience with marketing, communications, or community outreach preferred.
- Excellent written and verbal communication skills, including public speaking and report writing.
- Proficiency in Microsoft Office Suite, Google Workspace, and EHR systems.
- Passion for mental health advocacy, community engagement, and organizational growth.
Core Competencies
- Clinical Excellence & Compassion
- Strategic Relationship Building
- Marketing & Brand Awareness
- Communication & Presentation Skills
- Time Management & Adaptability
- Initiative & Problem Solving
- Cultural Competence
Work Environment
This role requires balancing direct clinical services with community-facing and marketing responsibilities. Some evenings and weekends will be required for events, outreach, and client needs.