What are the responsibilities and job description for the Customer Service/office Assistant position at Butch's Boy trucking llc?
Overview
We are seeking a dynamic and enthusiastic Customer Service/Office Assistant to join our team! This vital role combines front desk responsibilities, administrative support, and exceptional customer service to ensure our office runs smoothly and our clients feel valued. As a key member of our organization, you will be the friendly face and efficient organizer that keeps everything moving forward. If you thrive in a fast-paced environment, possess strong organizational skills, and enjoy helping others, this opportunity is perfect for you! This paid position offers a chance to develop your office management expertise while making a positive impact every day.
Responsibilities
- Greet clients warmly, providing excellent customer service with professional phone etiquette.
- Manage multi-line phone systems, directing calls accurately and efficiently to appropriate departments or personnel.
- Perform data entry tasks using Microsoft Office, Google Workspace, and QuickBooks to update records, invoices, and client information.
- Maintain organized filing systems—both electronic and paper—to ensure quick retrieval of documents.
- Conduct proofreading and quality checks on correspondence and documents to ensure accuracy.
- Support bookkeeping activities including basic invoicing, expense tracking, and record reconciliation.
Experience
- Prior office experience or administrative support experience is highly preferred.
- Proven customer service skills with the ability to handle inquiries professionally across various channels.
- Familiarity with office management software such as QuickBooks
- Strong organizational skills with the ability to multitask effectively in a busy environment.
- Excellent phone etiquette skills with experience managing multi-line phone systems.
- Import/Export/Warehouse office staff field office experience is a plus.
Job Type: Full-time
Pay: $16.50 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Experience:
- Air freight: 1 year (Required)
Work Location: In person
Salary : $17 - $20