What are the responsibilities and job description for the Admin Assistant/Hearing Reporter position at Business Support Services of Salem?
Business Support Services is seeking a professional to provide verbatim reporting of Social Security disability hearings for the Office of Hearings Operations (OHO).
Major Duties and Responsibilities of a Verbatim Hearing Reporter (VHR):
- The examples provided do not cover all the duties that the incumbent in this position may be required to perform.
- Ensure timely access to equipment, software and files so that hearings start on time and participants are recorded properly.
- Continuous live monitoring of recordings ensures that each administrative hearing has a full and precise transcript or recording.
- Prepare and submit PDF files summarizing each hearing.
- Report daily details and upload documents via employee website.
- Gather and distribute exhibits and supporting materials during the hearing, as needed. Provide administrative support, as needed.
Knowledge, Skills, and Abilities:
- High School Diploma or equivalent.
- Knowledge of English grammar, punctuation and spelling.
- Knowledge of Adobe, MS Teams and Excel.
- Ability to operate a desktop computer.
- Demonstrates professionalism and the capacity to foster positive working relationships with colleagues and the general public.
- Ability to understand and follow verbal and written instructions.
- The Candidate must demonstrate strong attention to detail and the capacity to adhere to established processes and procedures, ensuring precision in document preparation and reporting.
- Consistently upholds confidentiality while always maintaining a professional appearance and demeanor.
- Must be punctual & trustworthy.
- Must have reliable transportation.
- Must type 40 adjusted WPM.
- Must be self-motivated and self-managed.
- Legal or medical terminology (helpful but not mandatory).
- Ability to organize and maintain accurate files and records.
- Ability to pass a standard government background check.
Training is provided, previous VHR or legal experience is not necessary.