What are the responsibilities and job description for the Site IT Lead: Systems Administrator position at Business Needs Inc.?
Position : Site IT Lead & Systems Administrator
Location : Austin - TX,
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Minimum Qualifications:
- Minimum of 5 years of work experience providing front-line IT support or systems administration work
- In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads
- Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
- Strong knowledge of IT security best practices and compliance standards.
- Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.
- Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at Rubrik
- Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization
- Excellent customer service skills and the ability to be a self starter
- Exposure to IT security best practices.
- Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier
Salary : $55 - $60