Technology Sales and Support Specialist

At Burwell Material Handling, we’re all about people — our team, our customers, and the communities we serve. What started as C & B Material Handling has grown into Burwell because of the people behind it. Every employee, every connection, and every customer relationship helped shape who we are today. We’ve built our reputation by delivering reliable equipment solutions, automation systems, and industrial sales and rentals with a personal touch—and we’re proud of the team that makes it all happen.

We’re growing, and we’re looking for forward-thinking, motivated teammates who want to help build something meaningful—where your contributions count, and your voice is heard.

About The Role

We’re seeking a technology-minded professional to champion our Connect & Protect products—real-time telematics and pedestrian detection systems that improve fleet safety and performance. Based in Sioux Falls, SD, with travel across our regions, this role focuses on technology adoption, digital dashboard support, and customer engagement. It’s a field-based role that combines hands-on tech application, problem solving, and training. If you’re passionate about innovative technology, digital engagement, and making a tangible impact, this is your opportunity to shine!

What You’ll Do

• Travel to branches and customer sites to demonstrate telematics and safety technologies.
• Engage employees and customers to boost their confidence in using our systems.
• Collaborate with users to optimize digital dashboards and promote data-driven decisions.
• Provide expert technical support via phone, email, and chat, escalating issues when needed.
• Recommend solutions tailored to customer needs and assist with order support.
• Record support interactions and analyze dashboard usage trends in the CRM.
  
  

Skills & Experience We're Looking For

• Experience with technology solutions such as telematics, IoT, or safety systems.
• Strong communication skills; able to explain complex tools clearly to various audiences.
• Problem-solver with a customer-first mindset and relationship-building skills.
• Valid driver’s license and willingness to travel regularly.
• Proficient in CRM systems, analytics tools, and Microsoft Office.
• High School Diploma or equivalent required; Associate’s or Bachelor’s degree in tech, engineering, or related field preferred.
  
  

Benefits

All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.

• Competitive pay based on experience
• Innovate & Impact – Lead the charge in transforming material handling with state-of-the-art technology.
• Excellent benefits – Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match
• Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year
• Paid parental leave for moms and dads with a strong focus on work life balance
• Opportunities for growth and internal promotion
• Annual Community Impact Day – paid volunteer time in the places we work and live
  
  

We are committed to fair, consistent treatment and providing equal growth opportunities for all team members. Burwell Material Handling is an equal opportunity employer as defined by federal, state, or local law.

If you're looking to build a meaningful career, we’re excited to support your goals and help you grow with us.