What are the responsibilities and job description for the Parts & Service Sales Representative position at Burwell Material Handling?
At Burwell Material Handling, we’re all about people — our team, our customers, and the communities we serve. What started as C & B Material Handling has grown into Burwell because of the people behind it. Every employee, every connection, and every customer relationship helped shape who we are today. We’ve built our reputation by delivering reliable equipment solutions, automation systems, and industrial sales and rentals with a personal touch—and we’re proud of the team that makes it all happen.
We’re growing, and we’re looking for forward-thinking, motivated teammates who want to help build something meaningful—where your contributions count, and your voice is heard.
About The Role
We are hiring a Parts and Service Sales Representative (PSSR) to grow our aftermarket business and strengthen customer relationships. In this role, you’ll renew preventive maintenance agreements, drive parts and service sales, provide operator training, and refer opportunities that support other teams. You'll have variety in your day by splitting time between the field and the office while working closely with customers to keep their equipment running strong. This role offers strong earning potential for someone who is motivated and focused on results. If you’re organized, driven, and confident working directly with customers, we want to hear from you!
What You’ll Do
All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.
#BMH
We’re growing, and we’re looking for forward-thinking, motivated teammates who want to help build something meaningful—where your contributions count, and your voice is heard.
About The Role
We are hiring a Parts and Service Sales Representative (PSSR) to grow our aftermarket business and strengthen customer relationships. In this role, you’ll renew preventive maintenance agreements, drive parts and service sales, provide operator training, and refer opportunities that support other teams. You'll have variety in your day by splitting time between the field and the office while working closely with customers to keep their equipment running strong. This role offers strong earning potential for someone who is motivated and focused on results. If you’re organized, driven, and confident working directly with customers, we want to hear from you!
What You’ll Do
- Drive parts and service revenue growth by meeting or exceeding sales targets
- Maintain relationships with current customers to support ongoing aftermarket needs
- Renew existing Preventive Maintenance Agreements
- Identify and prospect new customers for maintenance programs and service offerings
- Provide operator training to customers on proper equipment use and care
- Refer opportunities to other departments to support overall business development
- Collaborate with internal teams and leverage CRM tools to manage sales pipeline
- Experience in parts and/or service sales, preferably in an industrial or equipment environment
- Strong understanding of preventive maintenance agreements and value-based selling
- Excellent communication and relationship-building skills
- Confidence delivering customer training and onboarding support
- Proficient in prospecting, negotiating, and closing deals
- Ability to collaborate across teams and contribute to broader company goals
- Comfortable working in both office and field settings
- CRM experience preferred
All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.
- Competitive pay based on experience
- Excellent benefits starting day one – Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match
- Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year
- Paid parental leave for moms and dads
- Opportunities for growth and internal promotion
- Annual Community Impact Day – paid volunteer time in the places we work and live
#BMH