Office Manager

Job Details

Description

In 2021, Wood Fiber Group (now Burton Mill Solutions) and USNR merged to form Wood Technologies International, the world’s most comprehensive supplier of modern lumber processing equipment, technology, and essential tooling. Wood Technologies International includes an unprecedented range of technical expertise and wood processing technology, from saws and knives to machinery and automation to process engineering and mill flow.

Employees are the foundation of our Company’s success going back 100 years. We are committed to continuous improvement and learning, exceptional quality, connecting with our customers, and good relationships with our employees.

We are seeking an Office Manager to join our team of dedicated employees at our facility in Menominee, MI as part of our Burton Mill Solutions division. Come and grow with us!

The Office Manager is responsible for coordinating day-to-day office operations and administrative procedures to ensure an efficient, organized, and service-oriented workplace. This role serves as the primary point of contact for office-related questions and visitors, supports cross-functional logistics (including meeting coordination and onboarding/offboarding support), and manages key administrative workflows with professionalism and discretion. The ideal candidate is highly organized, service-oriented, and able to manage multiple priorities while anticipating needs and following through on commitments.

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Primary Duties And Responsibilities

• Serve as the primary point of contact for office-related questions, visitors, and general inquiries (phone, email, in-person)
• Serve as backup CSR for overflow calls and vacation coverage
• Coordinate office operations and administrative procedures to ensure efficient day-to-day workflow
• Order, stock, and track office supplies; maintain inventory and coordinate distribution of materials as needed
• Coordinate facilities support (repairs, maintenance visits, cleaning) and communicate with building management and vendors
• Support purchasing and basic office budget tracking, including purchase requests and invoice processing (as assigned)
• Price, enter and invoice Service Work Orders and complete invoicing function for all orders shipping from Menominee warehouse
• Perform shipping duties (package small items), create UPS/FedEx shipping labels)
• Receive inventory into D365 and process invoices for payment
• Perform inventory cycle counts and adjust inventory counts when necessary
• Coordinate meeting logistics including room scheduling, refreshments/catering, and basic conferencing technology setup
• Support onboarding and offboarding logistics (workspace readiness, access requests, equipment coordination) in partnership with HR/IT
• Maintain organized administrative records and files (digital and physical) in accordance with company standards
• Draft, proofread, and format business communications and documents (memos, letters, reports, presentations) as assigned
• Organize and support company events and employee engagement activities (e.g., internal meetings, celebrations, team events) as requested
• Promote and help maintain office health and safety practices; communicate procedures and coordinate required postings or supplies as assigned
  
  

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Minimum Qualifications And Experience

• High school diploma or equivalent required; associate or bachelor’s degree in business administration or related field preferred
• 2–5 years of experience in office administration, office management, or a related administrative role
• Proficiency with Microsoft Office and experience supporting purchasing/invoices, vendor coordination, and general office operations preferred
• Strong organization, prioritization, and time-management skills
• Excellent written and verbal communication; professional customer service mindset
• Attention to detail and reliable follow-through in a fast-paced environment
• Ability to handle sensitive information with discretion and maintain confidentiality
• Problem-solving and resourcefulness; ability to anticipate needs and remove administrative barriers
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort learning new office systems
• Facilities and vendor coordination skills; ability to manage service requests and follow up to completion
• Basic budgeting, purchasing, and invoice/expense processing skills (as required by the role)
• Ability to manage multiple priorities, meet deadlines, and adapt to changing needs
• Strong interpersonal skills and ability to collaborate effectively across departments and with all levels of the organization
• Professionalism, integrity, and accountability in all interactions and work products
• Service orientation and diplomacy when working with employees, visitors, and vendors
  
  

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Physical Demands And Work Environment

This job operates in a professional office and production manufacturing warehouse environment. This role routinely uses standard office equipment such as computers, mobile and desktop phones, printers, multi-function devices and will also continually work with networking equipment and racked server hardware.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 5:00 a.m. to 5 p.m. However, due to the nature of the position and its responsivities, it may become necessary to work outside normal business hours.

Travel

This position is not expected to travel.

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Our Benefits

• Medical, dental, and vision insurance available to employees and their dependents on the 1st of the month following date of hire.
• Optional flexible spending accounts (FSA) and health savings account (HSA).
• Company-paid basic life and short-term disability insurance with employee-paid options for additional life insurance and long-term disability.
• Up to $300 per year in wellness activity reimbursement.
• 401(k) with employer match available.
• Up to 96 hours of Paid Time Off (PTO) accrued per year with no waiting period to use accrued time.
• 8 paid scheduled holidays and 1 paid floating holiday per calendar year.
• Up to $5,250 per year tuition reimbursement for continuing education.
  
  

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This job posting is not meant to be an all-inclusive list of duties, responsibilities, and activities. It is intended to provide a summary of the position’s general scope and function within the company. Duties, responsibilities, and activities may change at any time with or without notice.

Burton Mill Solutions and its affiliates offer competitive salaries, excellent benefits, and opportunities for growth. We take pride in and value diversity in our workforce, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need.

Any offer of employment is contingent on the successful completion of a background investigation and drug screen.

Burton Mill Solutions will only employ individuals who are legally authorized to work in the United States. This position is not eligible for visa sponsorship, currently or in the future.

Current employees of Burton Mill Solutions and affiliates, and rehires within less than one year, are not eligible for the retention bonus.

To learn more about our company, and the products and services we provide, please visit www.burtonmill.com.