Applications Engineer

Position Summary: The Applications Engineer is responsible for the preliminary design and cost estimation of ProFlow’s manufactured systems. This includes process design for various systems. This role’s activities provide a direct source for our customer base and outside sales force to refer to for technical expertise and guidance for project & system design recommendations.

Essential Functions:

• Generate quotes and cost estimates in a timely manner.
• Maintain email correspondence with internal and external stakeholders.
• Communicate effectively with design firms and end users (Engineered Specification & Preliminary Design work).
• Support customer inquiries by fielding calls while being a source of information and problem solving to customers.
• Develop design alternatives when necessary and clearly communicate the reasons for the design alternatives.
• Provide engineered solutions within a variety of constraints (budget/cost, available resources/utilities, space/footprint, time, etc.).
• Prioritize and multitask during high volume periods and maintain customer patience.
• Continuously communicate with the team to resolve customer needs and proactively manage workload.
• Propose final buy and competitive pricing to customers.
• Utilize CRM/ERP software to track all technical work and communications.
• Visit client sites as needed.
• Act as a backup for Inside Customer Service.

Knowledge & Skills:

• Problem-solving
• Logical thinking
• Multi-tasking
• Time management
• Presentation skills
• Technical Capacity
• Excellent written and verbal communication
• Self-starter
• Organized
• Team-oriented
• Strong public relations skillset
• Desire and aptitude to grow skillset and increase knowledge

Minimum Qualifications:

• Bachelor’s degree in Engineering from an accredited institution or comparable experience.
• 0-2 years of experience involving sales/design/estimating and customer support.
• Adept in engineering problem solving.
• Additional preferred qualifications include:
• Familiarity with chemistry/kinetics, fluid dynamics, environmental chemistry or filtration.
• Knowledge or experience with pumps, piping systems, and/or fluid handling equipment will be a plus.
• Knowledge of ASME and AWS plastic and metal welding standards, and UL/CE electrical requirements.

Physical Requirements:

• Must be able to lift 10 lbs. unaided.
• Must be able to sit for long periods of time.
• Must be able to type, bend, and reach.
• Must be able to travel 10% of the time.

Environment:

• Typical professional, office setting.
• Exposure to industrial conditions when visiting customers and touring their facilities.
• Routinely use standard office equipment including phones, computer, copiers, printers, etc.
• Must contribute to a positive work environment.

What We Offer:

We offer a comprehensive benefits package designed to support our employees’ health, financial well-being, and professional growth, including:

• Medical, Dental & Vision Insurance
• Life Insurance Benefits
• 401(k) Retirement Plan with Company Match & Profit Sharing
• Tuition Reimbursement
• Employee Referral Bonus

Join us as an Applications Engineer to leverage your technical expertise in a vibrant environment that values innovation and customer success!

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Are you familiar with chemistry/kinetics, fluid dynamics, environmental chemistry, or filtration? Please explain.
• Do you have knowledge or experience with pumps, piping systems, and/or fluid handling equipment? Please explain.

Education:

• Bachelor's (Required)

Experience:

• Sales: 1 year (Preferred)
• Multitasking: 1 year (Required)
• ERP systems: 1 year (Required)
• Customer support: 1 year (Required)

Ability to Commute:

• Cromwell, CT 06416 (Required)

Work Location: In person

Salary : $75,000 - $85,000