What are the responsibilities and job description for the Veterinary Patient Service Representative position at Burnt Hills Veterinary Hospital?
About us
Burnt Hills Veterinary Hospital is a winner of the Best Veterinary Hospital in the Capital district year after year!
Candidate Availability Requirements: Full-Time, Open Availability, including weekends
Availability: Monday-Sunday, day and evening shifts
Patient Service Representatives are the clients’ first impression of the practice, both on the phone and in-person. PSR's must possess strong organizational skills, as well excellent customer service skills. Our team handles emergency situations on a daily basis, compassion for animals and their owners is a must! Our PSR's work in multiple areas, including: communication room, front desk and as a patient liaison- bringing patients into exam rooms and taking a medical history.
Responsibilities Include: greeting clients; accurate appointment scheduling; managing a multi-line phone system; accurate data processing; processing invoices and payments; managing medical records, rooming patients, obtaining medical history.
BHVH is an EOE.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Uniform allowance
Work Location: In person
Salary : $18