What are the responsibilities and job description for the Rental Coordinator position at Burns Industrial Equipment?
Title: Rental Coordinator
Department: Rental
Reports To: Rental Manager
Job Objective
To provide administrative, sales, and hands-on support within the Rental Department, contributing to the department’s overall growth and efficiency.
Responsibilities
- Handle phone and email sales, including cold calling potential customers.
- Prepare rental contracts and enter information accurately into the system.
- Answer incoming calls and assist customers in a professional manner.
- Assist with checking equipment in and out.
- Coordinate and track the movement of rental equipment.
- Assist with customer purchase orders on a monthly basis.
- Coordinate with the shop to ensure timely delivery and pickup of equipment.
- Maintain polite and professional communication via phone, email, and mail.
- Anticipate the needs of others to ensure a seamless and positive experience.
- Manage day-to-day transportation duties, including oversize/overweight permits and transportation logs.
- Perform other duties as assigned.
Skills Required
- Ability to multitask and handle multiple priorities efficiently.
- Strong phone and customer service skills.
- Independent thinker with excellent organizational skills and attention to detail.
- Strong written and verbal communication abilities.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Ability to work well under pressure in a team environment.
- Strong work ethic with the desire for professional growth within the department.
- Proactive attitude with a focus on creating positive experiences for customers and colleagues.
Education
- High School Diploma or equivalent required; additional education is a plus.
Additional Information
- All applicants must provide salary requirements.
- Employment is contingent upon successful completion of a pre-employment physical, drug test, and background check.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $20 - $25
