Oral Surgery Front Desk Receptionist

Join our dynamic Oral Surgery practice as a Front Desk Receptionist, where you will be the welcoming face and organizational hub of our clinic. This vital role combines exceptional patient service with efficient administrative support, ensuring smooth daily operations. Your energetic and proactive approach will help create a positive experience for patients while maintaining accurate documentation and seamless communication with the clinical team. If you thrive in a fast-paced environment and are passionate about healthcare support, this is the perfect opportunity to contribute to a thriving oral surgery practice.

• Greet patients warmly, verify their insurance coverage, and manage appointment scheduling using Open Dental Software.
• Handle multi-line phone systems with professionalism, providing clear information and directing calls appropriately.
• Verify insurance benefits, perform insurance verifications, and process claims efficiently.
• Maintain accurate records, review documentation for completeness, and ensure compliance with HIPAA regulations to protect patient confidentiality.
• Assist with billing dental procedures.
• Manage patient intake forms, update health information in EHR system, and prepare documentation for clinical review.
• Support office management tasks such as scheduling follow-up appointments, and managing office supplies to ensure a well-organized front desk environment.

• Prior experience working in a dental or healthcare office setting is highly preferred, but not mandatory.
• Demonstrated proficiency with dental terminology, medical terminology, and health information management software Open Dental.
• Strong computer skills including Microsoft Office Suite (Word, Excel), typing (10 key typing), and familiarity with multi-line phone systems.
• Knowledge of HIPAA regulations, dental billing procedures, CDT coding, and insurance verification processes.
• Excellent customer service skills with the ability to handle sensitive information discreetly while maintaining a friendly demeanor.
• Bilingual abilities are a plus to effectively communicate with diverse patient populations.
• Previous clerical experience in a healthcare setting involving documentation review and front desk operations will be advantageous.

Join us in delivering outstanding patient care through efficient administrative support! We’re dedicated to fostering a supportive environment where your skills can shine while making a meaningful difference in patients’ lives.

Pay: $18.00 - $23.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $18 - $23