What are the responsibilities and job description for the Customer Service Rep/Administrative Support Clerk position at BURLINGTON JUNCTION RAILWAY?
OVERVIEW
This is a temp to hire position at a transportation company in Burlington, IA. This position involves customer service duties, daily data entry and administrative support duties.
JOB RESPONSIBILITIES
- Provide exceptional customer service by responding to inquiries via phone and email in a timely manner.
- Perform daily data entry of railcar movements and charges.
- Perform clerical duties as needed throughout the office.
SKILLS/QUALIFICATIONS
- Ability to efficiently coordinate work with co-workers
- Good customer service skills
- Ability to multi-task in an office environment
- Strong oral and written communication skills
- Ability to effectively manage time
- Excellent typing, data entry, and computer skills including Word and Excel
- Must have a valid driver’s license
EDUCATION/EXPERIENCE REQUIRED
- High School Diploma/Equivalent
WORK HOURS/SHIFT
- Monday – Friday 8:00 am – 4:30 pm
WAGE
- $18.00/hr
BENEFITS AFTER 90 DAY PROBATION (UPON ACTUAL HIRE)
- Railroad Retirement
- Access to 401K Plan with a 4% Match After One Year
- 100% Company Paid Health and Dental Insurance
- Comprehensive Package on Vision Insurance
- Paid Time off – 88 hours yearly – Prorated according to hire date
- Annual Clothing Allowance
SCREENING/TESTING REQUIREMENTS
- Pre-employment background screening
- Pre-employment drug testing
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18