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Housing Retention Specialist – Site Based

Burlington Housing Authority
Burlington, VT Full Time
POSTED ON 11/13/2025
AVAILABLE BEFORE 1/12/2026

Are you interested in a job that helps your community and makes a difference in people’s lives every day? Consider joining Burlington Housing Authority (BHA) in Burlington, VT to continue BHA's success in promoting innovative solutions that address housing instability challenges facing our diverse population of low-income families and individuals.

Burlington Housing Authority is looking for a full time (40 hours per week) Housing Retention Specialist in our Housing Retention and Services (HRS) department.

The HRS Site Based position is responsible for supporting those who have mental health and substance use challenges and/or who have moved from homelessness to Bobbin Mill, Wharf Lane, and other BHA properties. The position works closely with property management and other site-based staff to identify challenges and respond with appropriate direct service and coordination of community services, with a goal of eviction prevention and facilitating a healthy tenancy.

The HRS will evaluate effective site specific programming based on the unique needs of our residents, with the goal of promoting physical and emotional wellbeing, healthy tenancies, and housing retention.

Minimum Qualifications

  • Bachelor’s degree in social work (or related field) with two to four years of direct service experience, including experience with mental health and substance use supports.

Must have experience with diverse and vulnerable populations. Effective verbal and written communication and knowledge of the social services network in the greater Burlington area. Proficiency with Microsoft Office Suite and internet navigation preferred. Excellent organizational skills required.


Physical Requirements

Occasionally:

  • Moving self in different positions to accomplish tasks in carious environments including tight and confined spaces
  • Remaining in stationary position, often standing or sitting for prolonged periods
  • Moving about to accomplish tasks or moving from one worksite to another
  • Adjusting or moving objects up to 20 pounds in all directions
  • Operating motor vehicles

Constantly:

  • Communicating with others to exchange information
  • Repeating motions that may include the wrists, hands and/or fingers
  • Assessing the accuracy, neatness and thoroughness of the work assigned

Environmental Conditions:

Occasionally:

  • Outdoor elements such as precipitation and wind

Physical Demands

Occasionally:

  • Sedentary work that primarily involves sitting/standing
  • Light work that includes moving objects up to 20 pounds

BHA serves a diverse population of tenants and partners with a variety of community agencies. To most effectively carry out our vision of delivering safe and affordable housing to all, we are committed to cultivating a staff that reflects varied lived experiences, viewpoints, and educational histories. Therefore, we strongly encourage candidates from diverse racial, ethnic, and cultural backgrounds, persons with disabilities, LGBTQ individuals, and women to apply. Multilingualism is a plus!

Our robust benefit package includes premium medical insurance with a health reimbursement account, dental, vision, short and long term disability, 10% employer funded retirement plan, 457 retirement plan, accident insurance, life insurance, cancer and critical illness insurance.

We provide a generous time off policy including 12 days of paid time off and 12 days of sick time in the first year. In addition to the paid time off, BHA recognizes 13 (paid) holidays and 2 (paid) floating cultural holidays.

Interested in this career opportunity? Send a cover letter and resume.

Human Resources

Burlington Housing Authority

65 Main Street, Suite 101

Burlington, VT 05401

BHA is an Equal Opportunity Employer

Salary.com Estimation for Housing Retention Specialist – Site Based in Burlington, VT
$54,498 to $71,083
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