What are the responsibilities and job description for the Leasing Consultant- Omaha, NE position at Burlington Capital Properties?
Leasing Consultant
Highpoint Apartments | Omaha, NE
Burlington Capital Properties is seeking an energetic, customer-focused Leasing Consultant to join Highpoint Apartments in Omaha. This position is ideal for someone who enjoys meeting new people, building relationships, and helping prospective residents find a place they are proud to call home.
The successful candidate will support leasing and marketing efforts while providing exceptional service to both prospective and current residents. Strong follow-up, organization, communication, and sales skills are important, along with a positive and professional approach to working with residents and the onsite team.
Schedule
Full-Time | Approximately 40 hours per week | Saturday Availability Required | Schedule to be Discussed During Interview
The Successful Leasing Consultant Will:
- Conduct apartment tours and effectively present the features and benefits of the community to prospective residents
- Respond to leasing inquiries, qualify prospective residents, and assist with the application and leasing process
- Prepare leasing documentation and complete move-in procedures accurately and efficiently
- Build positive relationships with prospective and current residents through responsive and professional customer service
- Support resident retention efforts and participate in resident events, promotions, and community activities
- Assist with marketing and outreach initiatives designed to generate leasing traffic and maintain occupancy
- Develop relationships with local businesses and community organizations through outreach marketing
- Conduct market research and monitor local apartment market trends
- Ensure vacant apartments, common areas, and community amenities are clean, attractive, and tour-ready
- Create and process resident work orders and assist with follow-up as needed
- Deliver notices throughout the property as required
- Maintain accurate resident and leasing records
- Represent the community and Burlington Capital Properties in a professional and positive manner
- Participate in staff meetings and support property goals and initiatives
- Walk the property regularly and assist with maintaining a welcoming appearance
- Perform other duties as assigned
REQUIRED SKILLS & EXPERIENCE:
- 2 years of residential leasing experience required
- Previous customer service experience
- Strong communication, interpersonal, and relationship-building skills
- Strong sales, leasing, and follow-up abilities
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and work independently with minimal supervision
- Basic computer and office equipment proficiency
- Valid driver's license with an acceptable driving record
- Reliable transportation for local outreach marketing activities
- Ability to walk the property daily and conduct apartment tours, including navigating stairs as needed
- Must be comfortable working Saturdays and participating in a flexible schedule based on property needs
- Multifamily housing experience preferred
- Marketing or outreach experience preferred
- Bilingual English/Spanish skills preferred
- Experience with property management software preferred
PHYSICAL REQUIREMENTS:
- Ability to walk the property and conduct apartment tours throughout the workday
- Ability to navigate stairs and access apartments, common areas, and other property locations
- Ability to stand, walk, bend, stoop, and move throughout the community as needed
- Ability to work both indoors and outdoors as required by the position
If you meet the basic requirements as outlined above, please apply today!
Qualified individuals with disabilities may request reasonable accommodations to perform the essential functions.
Competitive pay and a comprehensive benefits package are available. Details will be discussed during the interview process. Employment is contingent upon successful completion of a post-offer drug screen, criminal background check, civil background check, motor vehicle record review, and any other pre-employment requirements.
Burlington Capital Properties is an Equal Opportunity Employer.
Appearance Policy: Burlington Capital Properties' Appearance Policy prohibits exposed tattoos, facial piercings (other than earrings), and unnatural hair colors (such as blue, green, or pink).
Requests for exceptions may be submitted in writing.
To learn more about Burlington Capital Properties, please visit: Burlington Capital - Our Properties.