What are the responsibilities and job description for the Customer Service Representative position at Burke's Main Street Pharmacy?
Burke's Pharmacy is seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
We are looking for an employee that wants to do multiple jobs with multiple roles in a very diverse and exciting environment.
This position is in a very busy family owned pharmacy and is heavily customer service oriented.
Preferences include knowledge of Medical software and operation with special preference of QS/1 software specific to SystemOne and POS platforms. PrimeCare experience is also a plus. Also Microsoft Office is beneficial.
This position requires flexibility to work Monday - Friday with some rotating weekend shifts.
Bilingual preferred.
Responsibilities:Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Inventory Managment
Patient Data Input
Patient Data verifcationEquipment & Medication Delivery
Cashiering
Stocking
Qualifications:Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanorExcellent written and verbal communication skills
High School Diploma / GED
Job Type: Part-time/Full-time with benefits potential
Schedule: Days/Evenings/Weekends
<36 hours per week
Flexible schedule
Work Location:Hilton Head Island, SC 29926: Reliably commute or planning to relocate before starting work (Required)
Salary : $16