What are the responsibilities and job description for the Insurance Office Receptionist position at Burke Gull State Farm Agency?
Company Overview
State Farm is a leading insurance provider, serving our customers one person at a time. Since 1942, we have been dedicated to offering reliable insurance and financial services while actively supporting our communities through various programs and initiatives.
Job Summary
We are seeking an energetic and detail-oriented Insurance Office Receptionist to join our team. In this vital role, you will be the friendly first point of contact for clients, visitors, and team members, ensuring smooth office operations. Your positive attitude, organizational skills, and ability to manage multiple tasks will help create a welcoming environment and support the efficient functioning of our office.
Responsibilities
- Greet visitors warmly and direct them appropriately, maintaining a professional and friendly demeanor at all times
- Manage multi-line phone systems, answer inquiries promptly, and route calls efficiently using proper phone etiquette
- Handle front desk duties including scheduling appointments, managing calendars, and supporting office management tasks
- Perform data entry, filing, and maintain accurate records using computer skills in Microsoft Office and Google Workspace
- Support administrative functions such as proofreading documents, managing correspondence, and assisting with bookkeeping using QuickBooks or similar software
- Provide excellent customer service by responding to client questions and supporting customer support initiatives
- Assist with clerical tasks including typing reports, organizing files, and supporting personal assistant responsibilities as needed
Qualifications
- Proven experience in front desk or office management roles with strong organizational skills
- Excellent communication skills in English; bilingual abilities are a plus for serving diverse clients
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace, data entry, and general office software
- Prior clerical or administrative experience with familiarity in bookkeeping tools like QuickBooks is preferred
- Strong phone etiquette skills with experience managing multi-line phone systems
- Ability to multitask efficiently while maintaining attention to detail; quick learner with excellent time management skills
- Personal assistant or calendar management experience is advantageous
- Demonstrated customer service skills with a friendly and professional attitude
Join us to be part of a dynamic team dedicated to delivering exceptional service while supporting the daily operations of our insurance office. Your enthusiasm and organizational talent will help us continue providing outstanding support to our clients and community.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $15 - $20