What are the responsibilities and job description for the Part - Time Support Staff position at Burke Center?
Location: Nacogdoches Mental Health Clinic - Nacogdoches, TX
Position Number: P #393
Schedule: Monday-Friday | Up to 29 hours per week between 8:00 a.m. and 5:00 p.m.
Compensation: $11.50 per hour
Position Overview
Burke is seeking a dependable Part-Time Support Staff member to provide administrative and front-office support at the Nacogdoches Mental Health Clinic. This role supports daily clinic operations by assisting with reception coverage, scheduling, documentation, billing coordination, and communication with clients, staff, and insurance providers. The position reports directly to the Administrative Manager and requires strong organization, communication, and confidentiality practices.
Key Responsibilities
Complete fee contracts and assist with fee collection
Communicate with insurance companies and financial services regarding service authorizations
Greet clients and visitors in a professional and courteous manner
Answer and manage a high-volume, multi-line phone system
Provide coverage for the reception area as needed
Schedule and maintain appointments for physicians, therapists, and clinical staff
Perform data entry, record keeping, and filing
Maintain confidentiality in accordance with agency policies
Support clinic operations and perform other duties as assigned
Qualifications
Education
Required: High school diploma or equivalent
Experience
Required: One (1) year of clerical experience with working knowledge of Windows and Microsoft Word
Preferred: Three (3) or more years of clerical experience in a medical or mental health setting, including billing and insurance processes
Licenses & Certifications
Required: Valid Texas driver's license
Driving record must be insurable under Burke's insurance administrator
Physical Requirements
Ability to sit for extended periods
Visual and auditory skills sufficient for computer use and phone communication
Ability to lift up to 25 lbs.
Ability to walk, drive, and perform hand/finger dexterity tasks
Why Join Burke?
This part-time role offers flexible hours and the opportunity to support meaningful mental health services in a professional and collaborative clinic environment. Burke values teamwork, accuracy, and compassionate service to the community.
Salary : $12