Counterperson

Job Description

Job Summary

Join our vibrant team as a Front Counter Associate, where you will be the welcoming face and friendly voice for our customers. This dynamic role combines food service, cashiering, and customer engagement to create an exceptional experience for every guest. Your energy and enthusiasm will help drive sales, promote upselling opportunities, and ensure smooth operations at the front counter of our quick service and fast food restaurant. If you thrive in a fast-paced environment, enjoy working with food and people, and have a passion for delivering top-notch service, this is the perfect opportunity to shine!

Duties

• Greet customers warmly and provide prompt, friendly service at the front counter
• Take customer orders accurately using tablet or guiding them with the Kiosk.
• Prepare simple food items in accordance with food safety and sanitation standards, including basic food handling and preparation
• Manage cash handling responsibilities with precision, including cashiering and retail math calculations
• Upsell menu items and promote specials to enhance sales and customer satisfaction
• Maintain cleanliness of the front area, including bussing tables, sanitizing surfaces, and ensuring proper food presentation
• Assist with food delivery to customers or table service when needed, supporting overall food industry standards
  
  

Qualifications

• Previous experience in food service, quick service restaurants, or retail environments preferred but not required.
• Strong customer service skills with a positive attitude and excellent communication abilities
• Ability to handle cash transactions accurately and perform basic math calculations quickly
• Knowledge of food safety protocols, sanitation practices, and proper food handling techniques
• Capable of multitasking efficiently in a fast-paced setting while managing time effectively.
  
  

We are looking for someone who is ready to work and join our team.