What are the responsibilities and job description for the Field Operations Trainer position at Burger King - EYAS?
Join our energetic team at Burger King - EYAS Hospitality Group as a Field Operations Trainer, where your passion for training will shape the future of our team members! This onsite role offers you the thrilling opportunity to directly impact operational excellence while fostering a culture of growth and high performance. You'll collaborate with dedicated team members who share your commitment to guest-centricity and integrity, making every day uniquely rewarding.
BURGER KING - EYAS HOSPITALITY GROUP: WHO WE ARE
At EYAS Hospitality, it's all about the people. Our philosophy focuses on putting our people first by creating a positive and creative workplace that you can be proud to be a part of. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success. EYAS Hospitality is a place of connection and belonging, where everyone is welcome, and we value the unique experiences that each person brings to our team!
WHAT IT'S LIKE TO BE A FIELD OPERATIONS TRAINER AT FIELD OPERATIONS TRAINER
As a Field Operations Trainer at Burger King - EYAS Hospitality Group, you will play a pivotal role in shaping the future of our franchised locations by delivering comprehensive brand training. Your mission is to ensure that team members excel at providing exceptional guest service while upholding the highest standards of food quality and cleanliness in both front-of-house and back-of-house operations. You will monitor training progress and instill our core values throughout the company culture, ensuring consistency and excellence across all locations.
The dynamic nature of this role requires flexibility, as you may provide shoulder-to-shoulder in-restaurant training support from as early as 5 AM to as late as midnight, including weekends.
WHAT WE'RE LOOKING FOR IN A FIELD OPERATIONS TRAINER
To thrive as a Field Operations Trainer at Burger King - EYAS Hospitality Group, a diverse skill set is essential. You should bring demonstrated experience in training or coaching roles, preferably within the food service industry, which will empower you to instill superior guest service principles and uphold food quality standards. A background in restaurant management or multi-unit QSR leadership, although not mandatory, is highly valued. Excellent communication and presentation abilities will enable you to engage and inspire teams effectively.
A willingness to travel frequently to various locations is crucial, as is exceptional organizational skill to track and report on training progress. You must be capable of working both independently and collaboratively, embodying enthusiasm for the Burger King and EYAS Hospitality brands.
Knowledge and skills required for the position are:
- Demonstrated experience in training or coaching roles within the food service industry.
- Experience as a restaurant manager or multi-unit QSR leadership is preferred but not mandatory.
- Strong grasp of guest service principles and food quality standards.
- Excellent communication and presentation abilities.
- Willingness to travel frequently to various locations.
- Exceptional organizational skills with the ability to track and report on training progress.
- Capability to work independently and collaboratively.
- Enthusiasm for both Burger King and EYAS Hospitality brands along with dedication to maintaining their standards.
- ServSafe certification through an accredited program.
- Bilingual skills in English and Spanish are a plus.
