What are the responsibilities and job description for the Director of Operations position at Burg & Barrel?
Company Description
Burg & Barrel has been delivering exceptional locally-made burger experiences since 2013. Focused on quality, we source and use the finest Certified Angus Beef, ground fresh daily. All of our ingredients are produced locally in Kansas City to ensure the freshest and most authentic taste. We take pride in supporting local providers while serving delicious, high-quality meals to our community.
Role Description
This is a full-time, on-site role for a Director of Operations, based in Leawood, KS. The Director of Operations will oversee the day-to-day functions of the restaurant, including managing operations, ensuring customer satisfaction, optimizing budgets, and leading a high-performing team. They will focus on enhancing operational efficiency and driving the overall success of the business.
Qualifications
- Proven expertise in Operations Management and strong Analytical Skills to streamline processes and improve outcomes.
- Leadership abilities in Team Management, with a focus on motivating and mentoring staff for optimal performance.
- Proficiency in Budgeting to control costs and ensure financial health of the business.
- Exceptional Customer Service skills to maintain high levels of guest satisfaction.
- Ability to work in a fast-paced, on-site hospitality environment and adapt to challenges as they arise.
- Strong communication and organizational skills to coordinate across all functional areas effectively.
- Experience in restaurant or hospitality management is highly desirable.
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred.