Regional Manager

JOB TITLE: Regional Manager - US Northeast

SUMMARY: Responsible for all operational, financial and management matters at the operational and laboratory locations within the region.

• Represents the policies, ethics, and culture of the company in a leadership role.
• Sets and executes strategic direction for the respective region, including identification and oversight of growth projects.
• Includes hiring, terminations, and other personnel actions.
• Closely monitors financial performance and achieves or exceeds budgeted requirements.
• Serves as the management representative for the Company for the respective region.
• Provides customer service, troubleshooting, problem solving, and marketing.
  
  

Essential Duties & Responsibilities

• Responsible for profit and loss of the divisions within the region managed.
• Responsible for client marketing and development.
• Identifies and develops new business opportunities.
• Provide leadership and direction.
• Report back to Vice President of Operations and Vice President of Laboratories on key operational, technical, and developmental issues within the region.
• Develops strong relationships with customers, both regionally based and in central coordination.
• Responsible for financial performance of the region including general cost control, meeting / exceeding budgets, and collections.
• Ensures all divisions have adequate resources to safely perform all aspects of work required.
• Maintains Corporate Policy & Procedure at regional level.
• Provides employee motivation and champions the BMS system.
• Disseminates Corporate Level information to the divisions within the region.
• Understands customer requirements and organizes office procedures, schedules and staffing to provide for meeting/exceeding same.
• Fosters customer confidence in the Companies work.
• Supports the ISO certificate(s) and ensures that divisions have the resources to implement.
• Reviews local operations for all aspects of the continuous improvement process.
• Handles all disciplinary matters in a fair and consistent manner and maintains open communication with the HR department.
• Represents the Company by appearance and conduct. Behaves ethically at all times.
• Ensures business practices meet or exceed company policy and industry standards.
• Ensures compliance in all areas.
• Reads, understands, and enforces the company BMS and Safety policies.
• Other duties as may be assigned by senior management.
  
  

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the normal knowledge, skill, and/or ability levels required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Broad experience in inspection related business as well as in-depth understanding of the business operation and customer base.

Understanding and experience of good business management practices, including finance, strategy, HR, sales, and marketing.

Prior second tier management experience is also essential. (Such as Division / Country Manager).

EDUCATION and/or EXPERIENCE: High school diploma or general education development certificate (GED), and normally more than five years inspection-related experience. Knowledge of company HS&E procedures and associated governmental regulations.

A college degree is not required, but a level of advanced formal education and/or management training is desirable.

LANGUAGE SKILLS: Ability to read, interpret and implement safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to groups of customers and/or employees. Ability to effectively communicate with all levels of employees within the company is essential.

MATHEMATICAL SKILLS: Capable of performing all calculations required for the management and operations of the inspection business. Able to perform all pertinent operational calculations. Able to read, understand and analyze financial statements.

REASONING ABILITY: Ability to apply common-sense understanding to complex situations and able to prepare and/or follow instructions in written, oral, or diagrammatic form. Ability to deal with problems involving several concrete variables in standardized as well non-standardized situations and determine the appropriate course of action.

OTHER SKILLS And ABILITIES

Above average “people skills”

Excellent communication skills

Excellent leadership skills

Computer literate (MS Office) and email etc.

Certificates, Licenses, Registrations

Valid driver’s license is required.