What are the responsibilities and job description for the Permitting Manager - Ft. Lauderdale position at Bureau Veritas and Careers?
NATURE OF WORK
This classification provides dedicated support to residents and small businesses in navigating the City’s permitting and development processes. The Community Permit Support Manager acts as a central resource for guiding applicants through requirements, assisting with submissions, addressing questions, and facilitating resolution of permitting and licensing matters. The position also leads outreach efforts to improve public understanding of zoning, business tax, licensing, and code compliance. While the role reports directly to the City Manager’s Office, the position is co-located within the Community Development Department to ensure convenient access for residents and businesses.
Examples of Duties
ESSENTIAL JOB FUNCTIONS
- Provides assistance to residents and businesses in submitting applications through the City’s online permitting portal.
- Responds to inquiries regarding zoning, business tax, licensing, and code compliance.
- Assists with resolving permitting and licensing issues, coordinating with other City departments as necessary.
- Develops outreach materials including printed and online content, to educate the community on permit requirements and available services.
- Coordinates with community organizations, property managers, and realtors to expand access to permitting support.
- Serves as staff liaison to the Small Business Advisory Board.
- Maintains accurate records of permit assistance activities and prepares reports for management.
- Supports broader community-related projects involving permitting, ensuring alignment with City policies and regulations.
- Provides customer service that promotes transparency, accountability, and community trust.
- Performs related duties as assigned.
Requirements
EDUCATION
- Bachelor’s degree from an accredited college or university is required.
- Bachelor’s degree in Public Administration, Business Administration, Urban Planning, Political Science, or a related field preferred.
- Master’s degree preferred.
- An acceptable combination of education, work experience, and/or specialized training may be substituted for the Bachelor’s degree.
- Considerable progressively responsible experience in permitting, zoning, code compliance, community development, or similar field is required.
- Experience providing direct customer support is highly desirable.
PHYSICAL REQUIREMENTS
- Work is performed primarily in a standard office setting, with occasional attendance at community meetings or events.
- Light physical effort required. May involve lifting or moving materials up to 20 pounds. Tasks involve sitting, standing, and using a computer for extended periods.
- Must possess visual and auditory abilities to effectively communicate, read and write, and operate office equipment.
Supplemental Information
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong knowledge of municipal permitting, zoning laws, licensing, and code compliance processes.
- Familiarity with development review procedures and business regulatory requirements.
- Excellent written and verbal communication skills; ability to explain technical requirements in simple, clear terms.
- Skilled in customer service, community engagement, and public relations.
- Ability to manage multiple priorities, meet deadlines, and resolve problems effectively.
- Capacity to work independently with discretion and maintain confidentiality.
- Strong organizational and interpersonal skills with the ability to build partnerships with community stakeholders.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) for correspondence, reports, and presentations.
- Experience with permit management systems such as EnerGov platform for processing and tracking applications.
- Familiarity with Tyler Munis or similar systems for integrating permitting, licensing, and financial data.
- Skilled in using online permitting portals, including assisting applicants with account setup, document uploads, and submission tracking.
- Knowledge of GIS mapping tools (e.g., ESRI ArcGIS) to support zoning and property-related permit inquiries is desirable.