Sales Support Administrator (with Order Entry experience)

Burdette Beckmann Inc. | We are a national Consumer Packaged Goods (CPG) sales agency (broker), with a focus on snack and confectionary categories, proudly serving its clients and customers for over 70 years. Come join a team that delivers!

Sales Support Administrator

Location | 100% In Office, Charlotte, NC

Hours | 8:00am-5:00pm, Monday to Friday

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment. This role requires strong problem-solving, multitasking, and communication skills, along with intermediate Microsoft Excel proficiency, to support internal teams, external partners, and day-to-day sales operations.

This role is ideal for a service-oriented professional who takes pride in supporting others, contributing to team success, and helping create an efficient, collaborative work environment.

Recipe for Success:

• Associate’s or Bachelor’s degree preferred in Business, Marketing, or a related field
• 2 years of experience in a Sales Support, Administrative, or related business support role supporting multiple professionals.
• Strong proficiency in Microsoft Office, including Excel (basic to intermediate), Word, PowerPoint, Outlook, SharePoint.
• Experience using CRM platforms (Salesforce, Dynamics, Corecentrix, HubSpot, or similar) preferred.
• Self-motivated with the ability to prioritize, manage multiple priorities, meet deadlines, anticipate workflow needs, and adjust as priorities change.
• Excellent verbal and written communication skills with the ability to collaborate effectively with internal teams and external partners.
• Strong attention to detail, organizational skills, and a proactive approach to problem-solving and a customer service mindset.
• Prior work experience within a CPG (Consumer Packaged Good) broker, sales agency or other food products is desirable.

Here is a taste of what you will be doing:

Customer Service and Administrative Support

• Processing grocery orders and handling general retailer administrative needs, customer correspondence and order inquiries.
• Provide day-to-day administrative support for the Charlotte Grocery sales team.
• Assist with completing New Item Forms (NIF’s)
• Support special projects and other duties as assigned.

CRM Administration

• Maintain accurate customer, retailer, and manufacturer information within the CRM for the grocery channel.
• Assist Account Executives with data entry and account updates.
• Monitor data quality and completeness.
• Maintain accurate coverage records of grocery client base.
• Generate reports and dashboards to support sales leadership, as needed.
• Train team members on CRM best practices as needed.
• Participate in CRM-channel-lead touch base calls.

About us | We prioritize solution-based strategies and nurture lasting connections with all stakeholders. We provide a comprehensive benefits package that includes health coverage, paid time off, and a 401(k) plan with employer match. With a strong focus in giving back, we strive to make a difference in our community. Learn more about us at: https://www.bbiteam.com/.

*Please note: We thank recruiters and staffing agencies for their interest, but this position is not open to agency/3rd party recruiter submissions.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Sales Support Administrator It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EEO Policy

Burdette Beckmann Inc. (BBI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Do you have order entry experience?
• Do you have basic to intermediate to advanced Excel skills?

Ability to Commute:

• Charlotte, NC 28277 (Required)

Work Location: In person