Greeter/Host

Organization- Hotel Daphne

Summary

The Opportunity:

Hypsi seeks a passionate Greeter to join the team. You will be part of a team that takes pride in celebrating creativity and delivering exceptional guest experiences.

Who We Are:

Hypsi and Bar Daphne, the signature offerings at the new Hotel Daphne, is located in the heart of Houston Heights. We’re building a passionate, hospitality-driven team to bring it to life.

Italian-inspired with a Houston spirit, Hypsi served breakfast, lunch, and dinner. The menu spotlights a robust pasta program and elegant yet approachable entrées. A signature roaming mozzarella cart will serve hand-pulled cheeses with curated add-ons like pickled vegetables, aged vinegars, and cold-pressed olive oil. Bar Daphne is a cocktail bar open nightly that pulls inspiration from the art collection hanging on our walls with creative cocktails with beautiful garnishes, as well as finger food.

We’re Proud to Offer Exceptional Benefits, which Include:

• 401K with company match
• Complimentary & Discounted nights and Friends & Family Room Rates
• Free parking
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
  
  

The Role:

The Restaurant Host / Greeter is responsible for creating a warm, welcoming, and professional first impression for all guests. As the initial point of contact, this role sets the tone for the dining experience by greeting guests, managing reservations and waitlists, and supporting smooth front of house operations. The Host / Greeter works closely with the service and management teams to ensure guest flow, seating, and communication are handled efficiently and with care.

This role requires strong interpersonal skills, attention to detail, and the ability to remain calm and organized in a fast-paced environment while upholding hospitality and service standards.

Key Responsibilities:

• Greet guests warmly and professionally upon arrival
• Manage reservations, walk ins, waitlists, and table assignments
• Communicate seating needs and guest preferences to service and management teams
• Maintain an organized and inviting host stand and entry area
• Monitor dining room flow to ensure efficient seating and positive guest experience
• Answer guest questions and provide accurate information about the menu and restaurant
• Assist with guest concerns and escalate issues to management as needed
• Support overall front of house operations and assist team members when appropriate
  
  

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications

Experience and Qualifications:

• Previous host, greeter, or front of house experience preferred
• Strong communication and customer service skills
• Ability to remain organized and professional during busy service periods
• Comfortable standing for extended periods of time
• Full morning availability for an AM schedule, with preferred flexibility to work evenings, weekends, and holidays as needed
• Interest in hospitality and guest experience
  
  

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.