What are the responsibilities and job description for the Full Time Host- Carpenter Hall position at Bunkhouse?
Organization- Carpenter Hotel
Summary
The Opportunity:
A Host or Hostess will welcome patrons, seat them at tables or in the lounge, and help to ensure the quality of the facility and service.
The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, they must develop and maintain the company’s culture, values and reputation in the public eye.
Who We Are:
Opened in fall 2018, this South Austin hotel is one with its lush surroundings. Carpenter Hotel features a pool with a community deck and Q Hut pavilion. Each of its 93 rooms comes with a terrace. Take in the scenery with fare from our all-day Coffee Bar or enjoy a meal on the patio or in the dining rooms of our restaurant, Carpenters Hall.
The hotel is nestled in an old pecan grove on the edge of Zilker Park in South Austin. It’s an easy walk to Lady Bird Lake, downtown, and central to everything worth doing.
We’re Proud to Offer Exceptional Benefits, which Include:
Medical, Dental, Vision, 401K with company match
Free room nights, Discounted and Friends & Family Room Rates
Generous Paid Time Off
Work-life benefits including wellbeing initiatives such as a complimentary Headspace
Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
Key Responsibilities:
Qualifications
Qualifications:
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Summary
The Opportunity:
A Host or Hostess will welcome patrons, seat them at tables or in the lounge, and help to ensure the quality of the facility and service.
The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, they must develop and maintain the company’s culture, values and reputation in the public eye.
Who We Are:
Opened in fall 2018, this South Austin hotel is one with its lush surroundings. Carpenter Hotel features a pool with a community deck and Q Hut pavilion. Each of its 93 rooms comes with a terrace. Take in the scenery with fare from our all-day Coffee Bar or enjoy a meal on the patio or in the dining rooms of our restaurant, Carpenters Hall.
The hotel is nestled in an old pecan grove on the edge of Zilker Park in South Austin. It’s an easy walk to Lady Bird Lake, downtown, and central to everything worth doing.
We’re Proud to Offer Exceptional Benefits, which Include:
Medical, Dental, Vision, 401K with company match
Free room nights, Discounted and Friends & Family Room Rates
Generous Paid Time Off
Work-life benefits including wellbeing initiatives such as a complimentary Headspace
Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
Key Responsibilities:
- Ensure immediate response is given to any and all guest comments and concerns, inform immediate supervisor of concerns and assist implementing corrective measure when necessary
- Provide guests with menus
- Greet guests and seat them at tables or in waiting areas
- Assign patrons to tables suitable for their needs
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
- Receive and record patrons' dining reservations
- Maintain contact with Kitchen staff, management, Serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Inform patrons of establishment specialties and features
- Direct patrons to waiting areas such as lounges
- Operate cash registers to accept payments for food and beverages (if applicable)
- Prepare cash receipts after establishments close
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
- Help hire and train other Hosts and Hostesses
- Assist in planning functions or other special events and services
Qualifications
Qualifications:
- High School diploma or general education degree (GED). College Degree preferred
- Six (6) months related experience in hospitality or service industry
- Must be able to speak, read, write and understand the primary language(s) of the workplace
- Ability to understand other computer programs (i.e. Property Management System)
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.