Front Desk Coordinator + Guest Care Support

Front Desk Coordinator Operations Support

Bumblebee Skincare & Waxing
Tallahassee, FL
32 to 35 hours per week
Starting pay: $15 to $20 per hour, based on experience

Please Apply Through Our Website

Please apply directly through our website application so we can review your full responses:

https://bumblebeeskincare.com/pages/join-our-team or at https://forms.gle/LxwJgq3jpcizDfyeA

Applications submitted only through Indeed may not be reviewed.

About the Role

Bumblebee Skincare & Waxing is hiring a Front Desk Coordinator Operations Support team member.

This is not just answering phones and checking guests in.

This role helps set the tone, flow, and energy for the entire spa. You are often the first and last part of the guest experience, which means warmth, communication, accuracy, and follow-through matter.

We are looking for someone warm, organized, emotionally steady, and able to think ahead without needing to be chased. This person should enjoy people, systems, communication, and a busy spa environment.

This is an hourly position with room to grow into additional guest experience, front desk leadership, and operations support responsibilities as the right fit develops.

What You’ll Do

• Welcome guests warmly and confidently
• Manage scheduling, phones, email, texts, and guest communication
• Support smooth check-in and checkout flow
• Help guests with retail, memberships, and rebooking
• Process payments and maintain accurate guest records
• Support inventory, product organization, and retail flow
• Help manage product pickups, shipping, and guest follow-up
• Assist with daily huddles, team communication, and schedule awareness
• Help support promotions, service focus, and product focus
• Gather simple social media content when needed
• Follow front desk systems, checklists, and SOPs
• Help keep the front desk, retail area, and guest flow calm and organized

This role is not passive.

You are helping lead the flow of the Hive.

Who Thrives Here

You may be a strong fit if you:

• Genuinely enjoy caring for people
• Stay calm and organized under pressure
• Notice what needs to happen next
• Communicate clearly and confidently
• Enjoy structure, systems, and problem solving
• Can receive feedback and apply it quickly
• Take pride in details and follow-through
• Are comfortable asking questions when something is unclear
• Like being part of a team-based environment
• Want to grow into more responsibility over time

This May Not Be the Best Fit If You

This role may not be the best fit if you prefer:

• A slower-paced work environment
• Minimal guest interaction
• Very predictable days
• Working mostly alone
• Avoiding phones, scheduling, or multitasking
• Seasonal or short-term work only

Job Details

• 32 to 35 hours per week
• Monday through Friday availability needed
• Schedule may include 8am to 4pm or 10am to 6pm
• One Saturday per month may be rotated, typically 9am to 1pm
• Summer availability required
• This is not a seasonal position
• One-year commitment strongly preferred
• Training begins immediately
• Starting pay: $15 to $20 per hour
• 90-day pay review based on performance, consistency, communication, and contribution to team flow

Our Culture

We are warm, playful, and deeply caring.

And we take our standards seriously.

At Bumblebee, hospitality matters. Details matter. Systems matter. Communication matters.

We believe work can be meaningful and fun when accountability, hospitality, and teamwork are strong.

We are a team-based business, which means we work together to care for guests, support each other, and create a warm, professional experience from start to finish.

Before Applying, Ask Yourself

• Can I stay calm and professional when things get busy?
• Can I communicate clearly with guests and teammates?
• Can I receive feedback without shutting down?
• Do I enjoy supporting a team and helping create flow?
• Do I notice details and follow through?
• Am I comfortable asking questions instead of guessing?
• Am I looking for growth, not just a job?

How to Apply

Please apply through our website application so we can review your full responses:

https://bumblebeeskincare.com/pages/join-our-team or at https://forms.gle/LxwJgq3jpcizDfyeA

Applications submitted through Indeed may not be reviewed.

We want to learn more than what is on a resume. The website application helps us understand your availability, communication style, and why Bumblebee feels like the right fit.

Due to the number of applications we receive, we are not able to respond to individual follow-up calls, emails, or walk-ins regarding application status.

We review applications carefully and will contact applicants directly if selected for the next step.

Thank you for understanding and for respecting the application process.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Application Question(s):

• Are you available for 32–35 hours per week, including Monday–Friday availability and occasional Saturday coverage?
• lease apply through our website application to be considered: https://bumblebeeskincare.com/pages/join-our-team. Are you willing to complete the website application?

Work Location: In person

Salary : $15 - $20