What are the responsibilities and job description for the Plumbing Service Technician position at Bumble Bee Plumbing?
Plumbing Service TechnicianBumble Bee Plumbing — Salt Lake City, UTBumble Bee Plumbing is a locally owned residential service and remodel plumbing company focused on craftsmanship, professionalism, and delivering a true 5-star customer experience. We are not a private equity backed company — we’re a local business built by tradesmen who care about quality work, strong relationships, and long-term growth.We are hiring a Plumbing Service Technician who wants more than just a job — someone who wants mentorship, accountability, performance incentives, and a clear path to grow into a lead technician role.Compensation & Incentives• Competitive hourly pay based on experience• Performance bonuses tied to technician revenue and quality metrics• Opportunity to advance into Lead Technician role with increased pay and leadership responsibilities• Company vehicle (take-home for qualified technicians)• Paid training and skill development• Consistent year-round workStrong performers have meaningful earning potential through production bonuses and advancement.Responsibilities• Diagnose and repair residential plumbing systems (water, drain, gas, fixtures)• Install water heaters, tankless systems, water softeners, filtration systems, and repipes• Communicate clearly with homeowners and present solutions professionally• Maintain clean, organized job sites and company vehicle• Take job photos and document work for quality control and transparency• Work closely with dispatch to ensure smooth scheduling and customer satisfaction• Uphold Bumble Bee Plumbing workmanship standards — no sloppy work, no shortcutsQualifications• 3 years residential plumbing experience preferred• Strong troubleshooting and diagnostic skills• Professional communication and customer service ability• Valid driver’s license with clean record• Ability to work independently while staying accountable to team expectations• Desire to learn, grow, and improve skills continuouslyUtah plumbing license or apprenticeship progress is a plus but not required for the right candidate.Technician Scorecard ExpectationsWe operate with clear performance standards so you always know what success looks like.Technicians are expected to:• Maintain strong customer reviews and satisfaction• Keep callbacks to one per month or less• Arrive on time and prepared each day• Maintain communication with dispatch• Keep vehicle and workspace clean and organized• Document work thoroughly with photos and notes• Produce consistent revenue while maintaining quality workmanshipCareer Growth PathWe believe in developing technicians, not just employing them.Typical path:Apprentice → Service Technician → Lead Technician → Field SupervisorGrowth includes:• Increased pay and bonus opportunity• Leadership development• Advanced technical training• Greater autonomy and responsibilityWhat Makes Bumble Bee Plumbing Different• Locally owned and operated — not VC backed• Strong craftsmanship culture and pride in clean work• Clear expectations and accountability• Leadership that supports technicians instead of micromanaging• A team environment focused on growth, mentorship, and professionalism• Opportunity to be part of building something meaningful in the local communityWho This Role Is NOT ForThis role is not a fit for someone who:• Cuts corners or produces sloppy work• Avoids accountability or feedback• Struggles with communication or professionalism with customers• Wants to be micromanaged instead of taking ownership• Is unreliable with attendance or punctualityWho This Role Is Perfect ForThis role is ideal for a technician who:• Takes pride in craftsmanship and clean installs• Wants to grow with a company long term• Enjoys problem solving and helping homeowners• Values team culture and accountability• Wants strong earning potential tied to performanceHow to ApplyIf you’re looking for a company where your skills are respected, your growth is supported, and your work truly matters — we’d love to meet you.Apply today and tell us about your experience, goals, and what you’re looking for in your next opportunity.
Salary : $57,600 - $192,000