What are the responsibilities and job description for the Revenue Operations Coordinator position at Bulk Express Transport?
About Bulk Environmental & Industrial
Bulk Environmental & Industrial is a fast-growing leader in professional transportation and logistics services, providing long-haul transportation, collection, and loading of waste and other materials. We are scaling rapidly and investing in the commercial infrastructure — processes, systems, and analytics — that will drive revenue predictability and long-term enterprise value.
The Opportunity
We’re looking for a Revenue Operations Coordinator to support the day-to-day operations of our commercial organization. Reporting to the Chief Commercial Officer, this role will assist with maintaining key processes, systems, and reporting that keep the commercial function running smoothly — including contract tracking, pricing support, pipeline reporting, forecasting inputs, and customer lifecycle coordination.
This is a great opportunity for someone early in their career who is highly organized, detail-oriented, and enjoys working with data and processes. You’ll play a critical role in ensuring accuracy, visibility, and consistency across our commercial operations.
What You’ll Support
Contract & Commercial Administration
- Maintain and update the repository of active customer contracts and commercial agreements.
- Track key contract details including start dates, expiration dates, and renewal timelines.
- Assist in maintaining a rolling contract renewal calendar and support coordination of renewal activities.
Revenue Operations & Reporting
- Support updates to pricing schedules, surcharges, and customer rate adjustments.
- Assist with the execution of price changes, including documentation and tracking implementation.
- Help prepare recurring revenue reports, dashboards, and basic forecasting inputs.
- Track actual vs. expected performance and flag discrepancies for review.
Pipeline & CRM Support
- Maintain CRM data hygiene, ensuring accuracy of pipeline stages, close dates, and account details.
- Generate regular pipeline and activity reports for the commercial team.
- Assist with tracking win/loss data and compiling insights for internal review.
Customer Lifecycle & Coordination
- Support customer retention initiatives and account tracking efforts.
- Assist with onboarding new customers by coordinating handoffs between commercial and operations teams.
- Help ensure accurate setup of accounts to support smooth billing and invoicing.
Process & Operational Support
- Document standard operating procedures (SOPs) for key commercial processes.
- Identify data inconsistencies or process gaps and escalate for resolution.
- Provide general administrative and operational support to the commercial team as needed.
What We’re Looking For
- 1–3 years of experience in sales operations, revenue operations, analytics, contract administration, or a related field (internships or entry-level experience welcome).
- Strong attention to detail and organizational skills with the ability to manage multiple tasks.
- Comfort working with data, reporting, and spreadsheets (Excel proficiency required).
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
- Strong communication skills and ability to collaborate with cross-functional teams.
- Bachelor’s degree in Business, Marketing, Supply Chain, or related field preferred.