Director of Account Management

Description

About Buildots



Buildots is transforming construction management through AI-driven progress tracking and data-powered decision-making. We partner with leading contractors and developers worldwide to bring visibility, predictability, and accountability to complex construction projects.

Our customers deliver some of the world’s most complex construction programs, ranging from large residential developments and commercial offices to industrial and mission-critical facilities such as data centers, and semiconductor fabs.

About The Role

We are seeking a highly strategic and experienced Account Management Leader for North America to own, drive, and scale our executive-level client relationships and account management operations across the region.

In this role, you will lead and grow our North American Account Management team, serving as a player-coach who can command an executive room while mentoring a high-performing team. You will be responsible for understanding our customers’ macro business strategies, aligning Buildots to solve their most pressing operational inefficiencies, and driving massive revenue growth through strategic expansions.

Key Responsibilities:

• Manage, mentor, and inspire the North American Account Management team. Actively drive recruitment and onboarding to scale the team as the region grows.
• Build and nurture deep, trusted-advisor relationships with C-suite and executive stakeholders and owners in North America.
• Partner closely with Account Executives to identify, map, and proactively secure up-selling and portfolio-wide cross-selling opportunities within existing accounts.
• Strategic Advisory (Consultative Approach): Deeply understand complex operational challenges, and deliver sophisticated, data-driven frameworks that compel clients to take action.
• Monitor regional account health metrics and value generation to accurately forecast, secure, and exceed revenue growth and retention targets.
• Collaborate with our Product teams to influence the roadmap: champion North American client feedback, spearhead regional beta programs, and ensure our development priorities align with market needs.
  
  

Requirements:

• 8 years leading senior account management, solutions, or customer operations within complex B2B SaaS or Construction-Tech companies, or a background in top-tier management consulting with a focus on construction, real estate, or large-scale industrial sectors. In either path, you must have a proven history of managing enterprise client accounts, advising corporate executives on change management, and delivering high-impact strategic processes.
• 3 years of experience directly managing, mentoring, and scaling high-performing, client-facing teams.
• Exceptional executive presence with outstanding communication and storytelling skills, and the natural ability to command an executive room and build trusted-advisor relationships with C-level stakeholders.
• A highly analytical mind capable of diagnosing complex organizational challenges and designing tailored strategies to drive institutional change and product adoption.
• Commercial and data discipline, with familiarity in leveraging product adoption metrics to demonstrate clear business value, mitigate risks, and uncover strategic expansion opportunities.
• A proactive, self-starter mindset with the ability to balance high-level strategy with hands-on execution in a fast-paced, high-growth environment.
• Willingness to travel for key regional client executive sessions and industry events across North America.
• To support our hiring process, we may leverage AI-powered tools for tasks such as application screening, resume analysis, and response evaluation. All decisions remain under the oversight of our recruitment team.
• By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.