Associate House Manager

Theatre Row

Associate House Manager

Theatre Row, a program of the non-profit Building for the Arts NY, Inc. (BFA), is an Off-Broadway multi-theater complex in the heart of the Theater District that serves as an affordable home for performing arts organizations, and a lively, accessible venue for diverse audiences.  

Located just two blocks from Times Square, Theatre Row’s six theaters, five rehearsal studios, and nine offices are rented by over 100 theatre and performance arts companies each year, bringing over 125,000 patrons to Theatre Row annually.

BFA is seeking a part time Associate House Manager (AHM). AHMs are typically scheduled for 15 to 30 hours per week. This is a part-time, hourly, non-exempt position. AHMs report to the House Manager.

Some holidays will be required.

All employees of BFA will be required to provide proof of vaccination (or provide a medical or religious exemption) to enter the building. 

Responsibilities of the Associate House Manager include but are not limited to:

• Greeting patrons and directing them to their destination within the complex

• Scanning tickets for ticketed events, monitoring the front door for non-ticketed events

• Communicating building policies both to patrons and to the stage management and front of house teams of multiple companies

• Ensuring all companies within the complex are adhering to fire safety rules and regulations

• Maintain cleanliness of public areas including lobby, lounge, and bathrooms throughout public hours

• Ensure patron compliance with Theatre Row and city mandated COVID-19 regulations

Required qualifications:

• Customer service experience

• Able to lift 50lbs, sit, stand, and walk for extended periods of time including up and down multiple sets of stairs

• Proven ability to remain calm under pressure

Preferred Qualifications:

• Familiarity with the non-profit and commercial theatre industry

• NYFD F-03 Fireguard license

• Active CPR Certification

• Experience working at a multi-venue theatre

• Experience working in a front of house role at a live entertainment venue

Pay: This position is paid a base rate of $19 per hour and is paid $19.50 per hour for lead shifts (AHM will become eligible for lead shifts as soon as they receive an FDNY F-03 Fireguard certification). The position does not qualify for benefits.

To apply, please send cover letter and resume to: [email protected] with subject line “AHM Applicant: [Your Name]”. Resume and Cover Letter should each be one page or shorter and highlight applicant’s abilities in patron services. Please do not send a headshot. No calls will be accepted. 

BFA is an equal opportunity employer. We do not discriminate in recruitment or employment on the base of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity or gender expression, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.  

Theater Row is a program of BFA. Building for the Arts NY, Inc. is a 501(c)3 non-profit organization incorporated in the State of New York. We expand access to the performing arts by providing creative space, learning opportunities, and hubs for artistic connection.

 (www.bfany.org). As an organization we embrace the following core values:

• Openness: Welcome the richness of perspectives across New York and nationally

• Collaboration: Amplify a range of ideas and cultivate trusting relationships

• Respect: Uphold authentic and consistent regard for the experiences, thoughts, and opinions of all

• Impact: Drive meaningful change and celebrate moments of triumph

• Creativity: Encourage and model pathways for innovative expression and exploration

For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.