What are the responsibilities and job description for the Office Coordinator position at Building Crafts, Inc.?
Summary of Position:
Full-time position for Building Crafts Inc., a general contractor working primarily in wastewater and water treatment plant construction. The Office Coordinator handles day-to-day administrative tasks and serves as the initial contact for all callers and visitors to the company.
Duties and Responsibilities:
• Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employees or voicemail.
• Meets and greets all visitors; determines their needs and directs them to the appropriate employee/locations.
• Responds to visitors, clients, and employees in a courteous and professional manner.
• Maintains office and kitchen supplies.
• Prepares and forwards outgoing mail and packages.
• Coordinates office breakfast/lunch for meetings.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
• Organizes and maintains file system; files correspondence and other records.
• Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
• Prepares and maintains meeting and conference room reservation and catering schedules; circulates schedule to appropriate staff.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Performs other related duties as assigned by management.
Qualifications and Requirements:
• High school diploma or general education degree (GED), or one-year related experience and/or training, or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Proficient in use of the Internet, Microsoft Office, Microsoft Outlook, spreadsheets, and word processing.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing
• priorities with enthusiasm.
• Professional appearance and demeanor
• Ability to perform diversified clerical functions.
• Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality- Consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Physical Requirements/Work Environment:
While performing the duties of this job, the employee is frequently required to do the following:
• Travel by car occasionally; clean DMV records may be required.
• Perform some repetitive motion activities
• Coordinate multiple tasks simultaneously
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear
• Occasionally required to lift less than 25 pounds with reasonable accommodation.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Building Crafts, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, ancestry, religion, gender, age, pregnancy, veteran status, political affiliation, sexual orientation, gender identity, creed, genetic information, marital status, physical or mental disability (in compliance with the Americans with Disabilities Act), or any other status protected by federal, state, or local law.
Building Crafts, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, ancestry, religion, gender, age, pregnancy, veteran status, political affiliation, sexual orientation, gender identity, creed, genetic information, marital status, physical or mental disability (in compliance with the Americans with Disabilities Act), or any other status protected by federal, state, or local law.