What are the responsibilities and job description for the Enrollment Specialist position at Building Bridges through Music?
Job Summary
The Enrollment Specialist manages the intake, registration, and eligibility documentation for children qualifying for financial assistance and subsidies through the Massachusetts Department of Early Education and Care
Responsibilities
- Application Processing: Guide families through initial applications, annual renewals/reauthorizations, fee adjustments, and terminations for state-subsidized child care.
- Documentation & Compliance: Verify income, work/school status, and required state forms to ensure 100% quality control accuracy and compliance with EEC Financial Assistance Policies
- Waitlist & Slot Management: Maintain 100% program slot capacity, recruit from waitlists, and update centralized systems like the Child Care Financial Assistance (CCFA) database and the MyChildCareMA portal
- Family Support & Liaison: Assess family needs at intake, connect them with community resources, and maintain clear communication regarding billing, payments, and attendance cycles.
Requirements
- Enrollment & Intake Management: Manage the end-to-end registration lifecycle for our after-school programs, guiding families seamlessly from initial inquiry through their first day of care.
- EEC Subsidy & Voucher Compliance: Act as our resident expert on EEC financial assistance. Collect, verify, and track parent contracts, income verifications, service needs, and voucher approvals to guarantee flawless EEC compliance audits.
- CCFA Database Administration: Input and manage all student data within the state's Child Care Financial Assistance (CCFA) database. Track attendance cycles and resolve invoicing discrepancies to protect program revenue.
- Waitlist Optimization: Proactively manage the program waitlist. Coordinate rapid slot-filling when openings arise to maximize our licensed large group capacity numbers.
- Transportation & Dismissal Coordination: Partner with program directors to align enrollment data with school dismissal schedules and transportation/bus routes, ensuring accurate and safe student manifests.
- Family Support: Conduct annual reauthorizations for income eligible families, calculate parent fees, and provide empathetic support to families navigating shifting financial aid rules.
Join us in making a difference by supporting individuals on their journey toward stability, independence, and well-being. This role offers a rewarding opportunity to use your skills while fostering positive change in diverse communities.
Pay: $23.00 - $28.00 per hour
Expected hours: 20.0 per week
Work Location: In person
Salary : $23 - $28