What are the responsibilities and job description for the Talent Operations Manager (Spanish Bi-lingual Required) position at Buildforce?
Overview
As a Talent Operations Manager at Buildforce, you will be pivotal in the end-to-end talent acquisition and placement process. This position requires a seasoned professional with a strong background in talent operations, team communication, and ongoing strategic efforts. The successful candidate will oversee day-to-day tasks and contribute to ongoing strategic initiatives to enhance our talent acquisition processes.
Description
This role has three components of compensation:
As a Talent Operations Manager at Buildforce, you will be pivotal in the end-to-end talent acquisition and placement process. This position requires a seasoned professional with a strong background in talent operations, team communication, and ongoing strategic efforts. The successful candidate will oversee day-to-day tasks and contribute to ongoing strategic initiatives to enhance our talent acquisition processes.
Description
This role has three components of compensation:
- Base Salary: $80,000 - $90,000 (depending on experience)
- Quarterly Bonus / Commission
- Buildforce Equity Package
- Exceptional follow-up and time management skills to cultivate relationships with electricians and your peers
- Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App
- Conduct quality interviews effectively and always on time
- Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile
- Coach new electricians on the Buildforce process and expectations
- Work as a team to achieve monthly placement goals with quality and retention in mind
- Provide a “white-glove” experience for priority placements for high-profile and new customers
- Evaluate pay and placements ad hoc
- Navigate all of the Employer-level and Project-level contingencies
- Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms.
- Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
- Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
- Maintaining records and documentation through data entry, collection, and validation
- Providing feedback on process improvement opportunities and contributing to projects as assigned
- All other duties as assigned
- 3 years of experience in recruiting, sales, marketing, or related work experience.
- Proven success with self-direction and the ability to work independently and with a cross-functional team.
- Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
- Detail-oriented with excellent communication skills in writing, in person, or by phone.
- Creative problem solver who thinks on their toes and can make informed decisions quickly.
- Own a smartphone and have access to a reliable internet connection.
- Bi-lingual is required - Spanish & English.
- Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
- Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday.
- Flexible Scheduling
- Hybrid (Working from Tampa Office and Home)
- Time Off & Holidays
- Parental Leave Policy
- 401(k) Plan
- Healthcare - Medical, Dental & Vision
- 360 Annual Peer Reviews with Opportunities for Growth
Salary : $75,000 - $90,000