Retail Supervisor (Sr Team Leader) - Full-time

About the Role:

The Sr Team Leader will play a crucial role in overseeing daily operations and ensuring that our retail environment runs smoothly and efficiently. This position is designed for individuals who are eager to develop their management skills while contributing to a team-oriented atmosphere. The Sr Team Leader will be responsible for maintaining high standards of customer service, managing inventory, and supporting staff in their roles. By fostering a positive work environment, the Sr Team Leader will help drive sales and enhance customer satisfaction. Ultimately, this role is pivotal in achieving the overall goals of the lumberyard and ensuring a seamless shopping experience for our customers.

Position will assist in all areas of the retail store to include plumbing, paint, outdoor living, lumber and building materials, appliances, flooring and kitchens.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in retail or customer service.
• Basic understanding of inventory management.

Preferred Qualifications:

• Associate's degree in business management or related field.
• Experience in a supervisory role within a retail environment.
• Familiarity with lumber and building materials.

Responsibilities:

• Assist in managing daily operations of the lumberyard, including staff supervision and scheduling.
• Ensure that inventory levels are maintained and that products are displayed effectively.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Train and mentor new employees, fostering a collaborative and productive work environment.
• Monitor sales performance and assist in implementing strategies to achieve sales targets.
• Open and close the store on a rotating basis.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with customers and team members daily. Organizational skills will be utilized to manage inventory effectively and ensure that the lumberyard is well-stocked and visually appealing. Problem-solving skills will come into play when addressing customer concerns and operational challenges. Leadership skills are crucial for training new employees and motivating the team to achieve their best performance. Preferred skills, such as knowledge of lumber products, will enhance the Sr Team Leader's ability to assist customers with informed recommendations and improve overall sales.