Office Administrator

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

PURPOSE

The purpose of this position is to ensure the accurate and efficient processing of customer orders from initial entry through final delivery. This role supports coordination between sales, production, and shipping teams while maintaining organized documentation, timely communication, and smooth workflow operations. Additionally, the position provides administrative and office support to help maintain an efficient, well-organized, and customer-focused work environment.

Essential Duties And Responsibilities

• Daily Coordination & Communication Communicate regularly with the sales team to confirm job details, timelines, and priorities. Help ensure orders are processed on time and resources are properly assigned throughout production and delivery.
  
  

Order Documentation & Processing

Print, organize, and verify order paperwork to ensure information is accurate and routed correctly. This helps reduce errors, eliminate duplicate work, and keep production moving efficiently.

Order Tracking & Completion

Monitor the status of active orders and ensure they are properly closed once completed. Maintain accurate records so teams can easily track progress, delivery status, and job locations.

Pick Ticket Preparation & Organization

Prepare and sort order pick tickets so warehouse and production teams can efficiently pull, load, and complete orders without delays or mistakes.

Shipping & Order Fulfillment Support

Assist with shipping documentation and confirmations to ensure orders are sent out on time. Help manage backorders, track deliveries, and support accurate billing and performance reporting.

Accounting Support (Invoicing & Expense Coding)

Assign appropriate accounting codes to invoices and expenses to support accurate financial reporting and cost tracking.

General Administrative Support

Perform routine office tasks such as scanning documents, managing office supplies, and tracking receipts.

Minimum Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or General Education Degree (GED) and one (1) year administrative or related experience; or an equivalent combination of education and experience.

COMPETENCIES

• Organizational Skills
• Ability to manage multiple tasks, documents, and priorities simultaneously
• Maintains structured systems for tracking orders, paperwork, and deadlines
• Attention to Detail
• Ensures accuracy in order processing, documentation, billing, and data entry
• Identifies and corrects errors before they impact production or delivery
• Communication Skills
• Effectively communicates with sales, production, and office staff
• Clearly conveys order details, updates, and issues across teams
• Time Management & Prioritization
• Handles high-volume workflows and competing deadlines efficiently
• Prioritizes tasks to ensure on-time order processing and delivery
• Problem-Solving
• Identifies process gaps, delays, or discrepancies and helps resolve them
• Proactively addresses issues to prevent workflow disruptions
• Customer Service Orientation
• Supports internal and external customers by ensuring timely and accurate order fulfillment
• Maintains a professional and helpful approach when handling inquiries
• Technical & Administrative Proficiency
• Comfortable with data entry systems, order tracking tools, and basic accounting functions
• Proficient in standard office software (e.g., Microsoft Office)
• Coordination & Collaboration
• Works effectively across departments to keep operations aligned
• Supports teamwork between sales, production, and shipping
• Adaptability
• Adjusts quickly to changing priorities, workloads, or business needs
• Handles a mix of operational and administrative tasks
• Process Improvement Mindset
• Looks for ways to improve efficiency, reduce errors, and streamline workflows
• Accountability & Reliability
• Takes ownership of tasks and follows through to completion
• Consistently meets deadlines and maintains high-quality standards
• Safety Awareness
• Understands and follows workplace safety procedures
• Supports a safe and compliant work environment
  
  

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an office setting and generally sedentary but may involve walking or standing for brief periods of time.
• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.
  
  

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.