What are the responsibilities and job description for the Dispatcher I position at Builders FirstSource?
Under general supervision, assigns drivers and vehicles to deliver customer orders according to delivery schedule; directs drivers by two-way radio; may establish service or delivery routes for regular customers.* Confers with customers and/or sales staff to determine desired delivery times; creates delivery schedule to assist drivers and material handling staff in planning work activities.* Maintains record of mileage, fuel used, repairs made and other delivery-related expenses.* Responds to customer complaints/questions regarding deliveries; expedites or locates missing, misrouted, delayed or damaged merchandise.Requirements: High school diploma or General Education Degree (GED) and two (2) years of related experience, or an equivalent combination of education and experience.
- Working knowledge of company’s policies and procedures related to scheduling, and dispatching
- Knowledge of DOT or other requirements regulating work activities
- Customer service orientation
- Ability to organize multiple activities for self and others and coordinate completion of tasks
- Proficiency in Microsoft Office Suite Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening. https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm EEO THE LAW - English/Spanish EEO IS THE LAW - SUPPLEMENT - English/Spanish Pay Transparency Provision - English/Spanish