What are the responsibilities and job description for the Sales Executive position at BuildASign?
Position Overview:
We are looking for a driven Sales Executive to help grow and support our B2B customer relationships. In this customer-facing, quota-based role, you’ll partner with an Account Manager to ensure smooth, high-quality purchase experience for both end users and key business stakeholders.
You will play a pivotal role in managing communications, processing orders, and addressing strategic customer needs while contributing to revenue growth and long-term client success.
Key Responsibilities:
Serve as the primary point of contact for your customers—responding to purchase and service requests, placing orders, providing quotes, customizing storefronts, and coordinating artwork and logo designs.
Collaborate closely with Account Managers to meet account needs and communicate with both decision-makers and end users within assigned accounts.
Keep all stakeholders informed by managing timelines and delivering clear, consistent updates throughout each stage of the order or project.
Partner with your Account Manager to develop and execute strategic growth plans, including outbound call and email outreach campaigns, to expand wallet share and acquire new customers within your territory.
Participate in quarterly travel (7-10 days/quarter) to attend in-person client meetings, events, or vendor conferences.
Leverage account data and market insights to assess performance and identify areas for improvement or expansion.
Contribute to a strong, positive team culture by sharing best practices, brainstorming solutions, innovating processes—and having fun along the way.
Become a product expert, stay informed on competitors, and master internal tools and workflows that support sales and service delivery.
Maintain accurate, up-to-date records of all activities using HubSpot CRM.
Key Qualities and Skills:
Customer Focus – Consistently operate with the customer’s best interests in mind; go above and beyond to exceed expectations.
Attention to Detail – Stay organized, clarify requirements, and minimize errors through careful and thorough work.
Independent Problem-Solving – Confidently prioritize tasks, troubleshoot challenges, and take initiative without constant oversight.
Collaborative Mindset – Thrive in a team environment by communicating openly, supporting peers, and working toward shared goals.
Adaptable – Comfortable learning on the fly, adjusting to shifting priorities, and navigating ambiguity with a positive attitude.
Results-Driven – Maintain a sense of urgency, focus on outcomes, and take intentional actions to drive success.
Strong Communication – Communicate clearly and professionally with executive stakeholders, customers, and internal team members, both in writing and verbally.
Qualifications/Requirements:
Bachelor’s degree with at least 1 year of sales experience, or 5 years of professional experience in sales and/or marketing.
Proficiency with CRM software (HubSpot or Salesforce preferred).
Familiarity with design tools such as Canva or Adobe Photoshop (preferred).
Must reside in the state of Texas and be available for hybrid work in Austin, TX weekly.
Must have a suitable workspace for remote work.
Comprehensive health insurance plans.
401(k) retirement savings plan with company match.
Paid Time Off, Floating Holiday, Holidays, and Volunteer Time Off.
Discounts on products produced by BuildASign.
Professional development and team building/company events.